The Bellwether Hotel, Louisville

Dissapointing

Liked: Location is very good. Bardstown Rd is a great area in Louisville. The bedrooms feature a comfortable bed, coffee and cookies.
Disliked: Bedrooms feel quite dark and cold, and could hear voices coming from another room. The hotel sells "invisible staff + self-check in", but what we found is no staff at all after 5pm (visible or invisible), which made impossible to fulfill a simple request about the bathtub not working properly. You can communicate with "them" via phone, but if you need anything, you are out of luck. It feels like one of those hotels somebody who does not want to be seen would pick. Disappointing for this price range.

Cool spot in Louisville to...

Liked: Easy quick self check in instructions

It started off rough but...

Liked: It’s a great location, and the property is great in an old school.
Disliked: It’s expensive. And no staff on site. We had an issue with a door code to get into the hotel. Had to wait outside in freezing cold for over an hour before staff answered the emergency line.

Exceptional

Never again

Liked: Nothing, invisible check-in , our code would not work after we left room, sit in lobby for a hour calling to get help 3 times at that. Very disappointed.
Disliked: No staff

Once we got in it...

Liked: It was very pretty.
Disliked: We could not get into our room we where sent the wrong code

Great location for a short...

Liked: The location is great! Great shops and restaurants and bars all around
Disliked: No parking and no on site staff if there are any issues. I also didn’t like all the expired candy and snacks they they tried to sell to us in the room.

This is a unique property...

Liked: Fantastic location. Walkable to many of the great restaurants and bars in the Highlands area. Contactless check in worked well for us and we were able to park on the street directly next to the property.
Disliked: The room was not very well maintained. The remote control for one of the TVs was missing. A picture was missing from the wall with just a picture hook. There’s no closet but no hooks anywhere to hang clothes, and no towel rods or hooks in the bathroom, so we just had to pile damp towels on top of the sink and keep our clothes in our suitcases.