Soft bed; excellent service - they were patient and knowledgeable when I had a question; the hotel was quiet. I stayed for two nights and I will never use another hotel when traveling - this is my go to.

Exceptional

Very good

Liked: My room was comfortable, and the location was very convenient to SMU; I really appreciated the shuttle service on a very rainy night. And I had a particularly tasty lunch in the restaurant.
Disliked: When I got to my room, the floor was very slippery--a combination of the surface itself and dampness (not sure if the dampness was humidity--it was misting outside--or having been mopped).

Felt like a very new...

Liked: Very bright, fantastic entrance, great bar

Good

Liked: Location
Disliked: We had a problem with the A/C

It wasn't bad, it wasn't...

Disliked: The pictures were better than the actual facility.

Good

Decent place if you’re not...

Liked: Location was excellent.
Disliked: 1) the a/c unit leaked water so my travel bag that I left near it got soaked. We had to put towels around the AC to contain the water overnight.2) they only had room for us on the first floor which was what they called a pet floor. Not great for someone who has pet allergies. They couldn’t accommodate another room for us.

Very good

Comfortable and good value

Liked: Friendly helpful staff, room quiet and spotlessly clean. Not far from town.