Great and warm stay

Liked: extremely helpful and friendly staff
Disliked: facilities

Exceptional

Not Hilton Quality – This...

Liked: Clean, bathroom was modern.
Disliked: This hotel is nowhere near Hilton standards and should not be listed as a 4-star property. We booked for five nights but checked out after just one night due to the terrible experience.The furniture looked like it was thrown together from a garage sale or a halfway house—cheap, mismatched, and outdated. The couches even had cheap slipcovers, like something you'd see in a college dorm room.- The in-wall air conditioner was extremely loud, cycling on every 20 minutes all night, making it impossible to sleep.- In-room amenities were far below standard—the coffee machine felt 2-star quality, and the TV remotes didn’t match the TVs, with most buttons not working on either unit.- The bathroom tap literally burst while we were getting ready, flooding the entire bathroom and spilling into the room.We checked out early and were told we could request a refund for the unused nights through Booking.com, but now they’re refusing to issue it.This is not Hilton quality, not 4-star, and absolutely not worth your money. Avoid this place at all costs.

Changed my room without calling

Disliked: I originally booked a room for 1 king bed and they changed me to a 2 queen beds when I checked in.. this made the price increase and I didn’t ask for that.

Old building, small rooms, and...

Liked: They charged me for breakfast even though i clearly pointed it out to them that breakfast was included in my booking.com reservation.Then after i checked out i noticed they never removed the charges on my credit card.I called them twice more to explain the additional charges.Over the phone they gladly agreed to remove the charges but never did.So I’ve made a claim to my credit card company…Furthermore, it’s an old building with small rooms, small tv, no cleaning room service and an additional $40 to park??
Disliked: They charged me for breakfast even though i clearly pointed it out to them that breakfast was included in my booking.com reservation.Then after i checked out i noticed they never removed the charges on my credit card.I called them twice more to explain the additional charges.Over the phone they gladly agreed to remove the charges but never did.So I’ve made a claim to my credit card company…Furthermore, it’s an old building with small rooms, small tv, no cleaning room service and an additional $40 to park??

Exceptional

Liked: Location was incredible. Parking garage was directly across the street and reasonably priced

The hotel was in an...

Liked: Location
Disliked: N/A

Exceptional

Loved the area and will...

Liked: Location was fabulous.
Disliked: Wrote to the establishment about parking and no feedback. Called when we got to the area and then notified to park in the city ramp.