great

Liked: all very good
Disliked: nothing

Very good

Liked: Lovely staff
Disliked: Beds uncomfortable

We were unlucky

Liked: Excellent breakfast Very helpful night staff
Disliked: Problem with the plumbing in our bedroom meant the bath was filthy and we had to move room at 11pmThe receptionist in the morning was very offhand about it. We weren't complaining but she could have been sympathetic, not just say 'oh I heard about that ' no apology

Exceptional

Liked: Perfect location in town centre with parking. Staff really friendly room comfortable and very clean.. Breakfast was excellent.

Excellent. Made very memorable by...

Liked: From arrival to the room eating dinner in restaurant the breakfast everything the staff were very attentive professional and very friendly. It made you feel very relaxed. Small details in the room made you feel very welcome. All in all could not fault anything. Would definitely stay again. You have a lovely team and made our short visits memorable. Food excellent and all your staff very personable.
Disliked: Everything was to a very high standard. Liked the emails before staying etc everything was just right

Adequate

Liked: Bed was very comfortable and breakfast was good. Location was brilliant
Disliked: All tables in the room were scratched and marked but the shower was disappointing and the car park was full

Very good

Superb

Very good