Really beautiful hotel and room....

Liked: Amazing room, extremely clean and comfortable. Really love the character of the building too - so much history.
Disliked: I have no complaints other than my room next to the road it was a bit noisy at times but to be expected when you choose a hotel on the high street!

Welcoming and comfortable. Convenient for...

Liked: The staff were very welcoming to me and my cat.The hotel was historic yet newly renovated (at least my room was as it still smelt of paint lol). Facilities were good in the room and I loved the huge bath, the young man who helped me with my bags obligingly fetched me some lovely bath bombs. Luxurious bath in the morning.The hotel was conveniently located next door to Bills so I was able to have an evening meal without going outside.The reception staff and other staff were very helpful and friendly. I will be returning.
Disliked: I wasn’t able to stream any TV service so resorted to using my phone. No Wifi either but I understand that the engineers were due to address this issue in the near future.Although it is convenient to be centrally located in a city, the downside is that room was situated next to a cut through alleyway, which was a tad noisy at closing time. However, no notice after 11.30pm.

Very good

Liked: Beautiful place
Disliked: No lift

Great room at a bargain...

Liked: Great location, great helpful hard working staff. 2 x Fish & Chips £20
Disliked: Bed a bit uncomfortable for us.

A beautiful piece of English...

Liked: Staff, room and location were great. Bathroom was spacious. Towels were thick and fluffy. Toiletries smelled great! Loo paper was thick and good quality.....always a good way to tell that the owners care about quality for guests! The beverage facilties in the room were very good and delicious biscuits! I loved the view from my suite onto the courtyard outside. A beautiful very old example of English livery architecture. The interior was also a delight with it's very old open staicase and galleried landing all in dark oak.
Disliked: There was no information about breakfast at all, not even at reception when I checked in so I expected at least a small breakfast to have been included in the price but there was none. Only when I was leaving did I see that there was a room where people were eating - it looked like it was a pub part of the property that did lunches and dinners, separate to the hotel. Info in advance at booking stage would have been helpful. So I left without breakfast and got a sandwich at the train station.I was also disappointed by the duvet. The quality did not match the quality of everything else in the room. It was thin on the huge bed and so I used the blanket and my coat over the top.

Superb

Very good

Very good

Very good