Liked: Location excellent.
Disliked: Rooms and corridors could do with an update.

A charming, delightful and elegant...

Liked: The breakfast was the only reason I haven’t given a 10/10. For the price it was very basic, the cooked food wasn’t very warm, and the ingredients were a bit cheap. The coffee wasn’t great. The dining service staff were great though, as were all the staff!
Disliked: Sorry see above

Exceptional

Very good

Liked: Traditional old school hotel full of charm
Disliked: Best to arrive by public transport. Cardiff has excellent bus and train connections.

Comfort and style. A magnificent...

Liked: What a fantastic place. All the history, the location right in the middle of the city, and the welcoming staff.It has much more space and elegance than modern chicken hut hotels. Great bar and restaurant. I’ll definitely be back. Please don’t change a thing - resist the temptation to modernise - it’s perfect as it is!

Superb

Exceptional

Superb

Comfortable stay, excellent location ,...

Liked: Staffs are very friendly and accommodating. Very kind to upgrade my room from single to double with a view to castle. Location is excellent . Easy to walk around.
Disliked: The room is a bit outdated particularly the bathroom. Took me sometime to work out how to adjust the hot/ cold water. Not a modern setting and needs an upgrade. Also, it is dusty behind the radiator and kettle not been cleaned for sometime as got lots of limescale. Did not use kettle at all during my stay . Those small details need to be cleaned.

Very good