The Americus Hotel Trademark Collection by Wyndham Guest Reviews
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< 0.1 miles from Allentown centre |
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Dawn, Staten Is, visiting Allentown Fairgrounds Wed, 4 September 2024
The Americus is even more elegant than pictured. The staff were pleasant. The room was clean.
Liked: Clean room and not crowded.
Disliked: Rooftop bar not open.
Kristie, Tro, visiting PPL Center Mon, 1 July 2024
Check in was quick and efficient; staff was friendly; valet staff were wonderful; room was perfect; will definitely stay here again.
Disliked: Could not get the safe to work in the room.
Mark, Uniontown Ohio, visiting PPL Center Mon, 1 July 2024
Nice old hotel; PPL Center was one block away and many restaurants and watering holes all walkable.
Liked: Grandeur.
Disliked: None.
Michele Fri, 20 December 2024
Exceptional
Liked: Beautiful historic hotel. Clean, comfy beds, big rooms. Location is excellent. Walked to PPL Center for a show. Friendly staff.
Michael Thu, 12 December 2024
Beautiful historic hotel
Liked: Loved the specious rooms. The lobby was beautiful! The first night, we left my husband's phone in the car when we handed it over to the vallet. The gentleman was downstairs in the lobby, with the phone getting ready to call the room. It was nice that he grabbed it and brought it in. Wish he was there our entire stay he was so nice. Felt at ease leaving my car in his hands
Disliked: I found a coffee stirer under the stool at the end of the bed and a bandage wrapper on the floor near the table that had the water cups and ice bucket on it. They need to pay better attention when vacuuming the rooms. Wasn't enough to make me switch rooms, but I was not happy to find garbage on the carpet. My husband was a little upset while waiting for 20 minutes for vallet ($35 per day). The front desk couldn't get ahold of the gentlemen working vallet. He was just not answering when they were calling looking for him. We found him outside the front door, ignoring the calls. The next morning, we saw our car from the window left on the street overnight, not in the parking garage where the vallet had parked it the 2 previous nights.
Joanne Tue, 3 December 2024
Lovely old hotel in a...
Liked: The location is fantastic.... right in the heart of a nice part of Allentown. Pretty easy street parking. ArtWalk nearby. Rooms were amazingly spacious, carpet was reasonably clean. Lovely communal spaces.
Disliked: Bed was not comfortable -- there was a bit of a "divet" where I was trying to sleep. HUGE pillows that made it impossible to sleep. I asked in the morning for smaller pillows and wasn't given them at all during the day, so finally, when we came back ready to turn in for the night, I had to ask for them again, and it was a whole thing to get them. Sheets were starchy, not soft. Bathroom is weirdly designed, ok, but fan was super loud and very little space at the single sink. If the staff had smiled a bit, it would have been better, but most of them didn't look happy to help us. Need more training. Our friends, who had a different room, said their walls were thin and they were hearing the neighbors. We didn't have that problem. For security reasons, you need to put your keycard to the elevator panel every time you want to use it.
Valerie Mon, 2 December 2024
Very good
Liked: Beautiful site with great staff
Disliked: Parking
Khalil Sat, 30 November 2024
Wonderful
Liked: Historical
Disliked: Parking space and no breakfast was not included
L Sun, 24 November 2024
Impeccable
Liked: Close proximity to Allentown airport. Free shuttle service from Airport to Hotel.
Disliked: I enjoyed everything. Especially the amenities such as the Gym and proximity to DaVinci Science Center and Allentown Symphony Hall
L Sun, 24 November 2024
Old world Hotel with modern...
Liked: Old world Hotel exquisitely decorated and meticulously restored and maintained. Attention to detail is impeccable. Staff is very welcoming and accommodating.
Disliked: I like everything The Americus Hotel has to offer.
L Wed, 20 November 2024
Exceptional and above and beyond.
Liked: Location, picked me up from airport in their Luxury Limousine, staff very cordial and attentive to detail , very secure ie elevator access via room card , fantastic decor , bar area with top shelf liquor, breakfast-Lunch-available adjacent to bar, laundry service available or self-laundry, room is immaculate, plenty of towels, toiletries, desk area with sofa, sheets sparkle clean all accented by a welcoming and comforting aroma. Check out at 12pm , 24hr snack area available. Ice machines on every floor. Tastefully decorated with historic pictures of Allentown businesses throughout. Overall, The Americus delivers above and beyond. Kudos to Big Al. !!
Disliked: See above
Joseph Tue, 19 November 2024
Superb
Laura Tue, 19 November 2024
Exceptional
Liked: staff great, breakfast great, reasonable rate