Liked: The staff was very friendly and helpful. Great location. Overall a beautiful hotel!
Disliked: The rooms are small, which wasn't an issue for us since we didn't spend a lot of time in it. But, something to consider.

Great staff; love the retro feel. Nice clean room; comfortable bed.

Liked: Friendly service; nice clean room.
Disliked: Nothing.

Liked: We loved the great location to the Oriental Theater. Everyone was very hospitable and eager to help. The coffee bar in the morning and wine at night was a nice touch.

Great place and location!

Liked: The location is great! Can easily walk to river walk, millineum park, our room was spacious, bed was super comfy, clean rooms, Lucy, the bartender was awesome! Gave us great tips on places to go and super friendly! It’s also in the theater district

Very good

Liked: My stay was overall great. Although I didn’t like how I didn’t know there was a security deposit that needed to be paid at the time of my arrival until AFTER i already booked my stay. It gave me a hassle because I didn’t even receive all my funds but somehow with it just being myself, there was nothing wrong with the room. So I was a little confused on that part but hey I was just glad to receive what I did after 30+ days.

Will be staying there again.

Liked: Love the fact that it was close to the theaters, which was the main purpose of our stay in Chicago. Staff was friendly and attentive.

Superb

Exceptional

Great choice!

Liked: The staff members were very friendly and helpful. The hotel is beautiful and clean. It’s conveniently located to everything we wanted to see.

Poor

Liked: I did Not like anything about this hotel.
Disliked: I was not pleased

Exceptional

Liked: I love everything.

Exceptional