The Algonquin Hotel Times Square Autograph Collection by Marriott, New York City

The Algonquin Hotel Times Square Autograph Collection by Marriott Guest Reviews

Overall Average Score:

Very Good (4.15 out of 5)

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Superb

Liked: For us, the location was perfect -- safe, near many good restaurants and other places we wanted to visit. We love the history of the Algonquin, and even though the hotel has been renovated, they have tried to maintain its importance in New York's literary history.
Disliked: Of course, being in NYC, the room was smaller than I would have liked.

Very good

Liked: Rooms were small. Not much that can be done, I’m sure. Loved the $45/day credit although didn’t really get to use it and it pales in comparison to cost of a Merlot glass of wine ($24 per glass).

Very nice hotel in theatre...

Liked: Great locationQuiet
Disliked: NA

Would definitely return

Liked: The front desk manager, Valentina, took care of my concern.
Disliked: Hot water in the room

Superb

Loved my time in NYC...

Liked: I was in town to see two shows on broadway and used to stay at this hotel many times, when it was under the original owners. Lived in NYC for many years and used to frequent the Algonquin for dinner and drinks before going to a show. I thought I would revisit on this trip and was very disappointed. The hotel itself looks very worn and tired. The staff were just OK, I almost felt that they blended in with the background and never went out of their way to show attention to the guests. My room 202 was far from what I expected, considering it's a Marriott. Took many minutes to get hot water, the top on one of the furniture pieces in the room was broken off with the potential that a guest could get cut from it, it appears the old heating system is not working and looks so ugly, the stand alone heating system didn't work very well, and the carpeting was torn near the entrance to the bathroom. This particular room is really tiny, I can live with that if everything else was correct. This room should have been placed on OOO until these issues were addressed. If Room 202 is an example of what the rest of the rooms look like, something needs to change at this property. I'm and ex Director with IHG and usually stay in one of our properties when in NYC but occasionally like to venture out. Maybe I should stick with what I know best. Thanks For Reading.
Disliked: All noted above.