The Alexis Royal Sonesta Hotel Seattle Guest Reviews
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0.5 miles from Seattle centre |
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Lynda Tue, 14 June 2011
We decided to make The Alexis our "go to hotel" while visiting Seattle. The staff was beyond helpful & so pleasant. The location was perfect & the hotel is quiet & small. Even our little dog was well treated. She loved the doggie biscuits at the door!
Liked: Staff was the best
Disliked: Pillows could have been better
Joann Mon, 14 April 2025
Exceptional
Liked: Great staff, welcoming, friendly and helpful! Room was beautiful and larger than expected
Dariia Fri, 11 April 2025
Exceptional
Daniel Mon, 7 April 2025
okay, place. wouldn't stay again.
Liked: Comfy bed, good location.
Disliked: Bathroom layout was a mess. Grout needed cleaning.
Mason Sun, 30 March 2025
For the price I wanted...
Liked: The location was great. Only a few blocks from Pike’s Market and the piers. Our room was spacious and comfortable. Guest services were friendly.
Disliked: The resort fee was ridiculous. This hotel wasn’t a resort and there weren’t many resort services. Although there was a “mini bar”/refrigerator in the room the beverages and snacks were outrageously priced. There was a 3 year old craft brew (Christmas seasonal) left as our beer selection. Just reduce or remove the resort fee. The bar/cafe left us wanting more. They closed at 10pm and on Friday when they stayed open until 11pm, they wouldn’t serve cocktails after 9:30. During breakfast, you could only have hard boiled or scrambled eggs. The coffee was lukewarm; terrible for a city renowned for its coffee scene. There’s a perfume store as you enter the hotel. If you’re sensitive to odors, this is a big let down. And, it wafts into the cafe/bar across the corridor. The valet damaged the car of our traveling partners. It was discovered when they were checking out. Not sure how it will end, they’re investigating.
Tyler Mon, 24 March 2025
Very good
Liked: Great location, great staff, small and quaint restaurant but was food was unsatisfactory, however, there are several nice restaurants near by.
Oconnor Sun, 23 March 2025
Superb
Matthew Fri, 21 March 2025
Exceptional
Mary Wed, 19 March 2025
Very good
Liked: Bed comfortableLocation
Disliked: Would have liked to have concierge, vending machines,
Philippine Mon, 17 March 2025
Superb
Xiomara Fri, 14 March 2025
Terrible restaurant at the hotel.
Liked: The dog friendly environment
Disliked: We had a terrible experience at the hotel’s restaurant. We were not served food despite waiting for almost two hours, while all the tables around us were served. Closing time came, our food was nowhere to be seen. The server was rude and never apologized for his behavior. We never got a true apology from the hotel. They were going to email us after we complained. They never did.