The hotel was the perfect...

Liked: The property was in the perfect location right by the river. The room had a great view and was a great size. The bed was very comfortable.
Disliked: The property was perfect for our 1 stay before Christmas and there was nothing we didn’t like about the hotel.

Very enjoyable

Liked: Clean and trendy
Disliked: Bus service to Kingston not great

Good

Liked: Location. Room. Dinner.
Disliked: Noise level in bar and from function room.

A pleasant stay in a...

Liked: Comfortable room. Good breakfast in a pleasant dining room. Friendly staff.
Disliked: Ridiculous ‘digital’ tap and shower controls which didn’t work properly.Poor sound insulation from adjacent room with connecting door led to a very poor night’s sleep.

Very good

Liked: Location, parking and helpful staff
Disliked: N/A

Superb

Exceptional

Superb

A pleasant hotel for a...

Liked: The location was excellent within easy walking distance of Twickenham and the staff were friendly and helpful.
Disliked: Had to change rooms due to someone smoking next door but dealt with very efficiently by hotel staff. The room was dark even with all the lights on.