Very good

Liked: excellent location, nice breakfast
Disliked: very small room...

Nice small hotel with polite...

Liked: The staff, the location, the facilities. Felix was great and very helpful and Dina the cleaning lady also very polite. There was a sad incident during our stay. There was a leakage in the bathroom and we were asked politely if the staff could fix it. When we return to our room something came out of the bathroom. Probably it was a quite big insect. I could not catch it and I phoned the reception. They immediately changed our room and refund the specific day. They were very polite. So due to the staff behavior and their immediate actions we were OK. A little upset but OK in general. Apart of that (which can happen in a leakage fix) everything else was very satisfied.
Disliked: The property was OK. However the hotel cannot be considered as a 5 star. It is a good 4 star hotel. In order to become a 5 star it must redecorate some of the facilities, improve the breakfast (only in terms of omelets, scrambled eggs etc) and fix some damages in bathrooms and in furnitures.

Superb

Exceptional

Superb

Very good

Exceptional

Liked: The quiet and the security

Very good

Liked: the warm and mindful staff, the nice and comfortable lobby
Disliked: the strong smell of bleach in my rooma small chair, a hook for a coat would have been useful

Exceptional