The Abbey Guest Reviews
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Martin Mon, 16 December 2024
Superb
Wright Sun, 15 December 2024
Superb
Rachael Sat, 14 December 2024
Good
Liked: Excellent location Friendly staff
Disliked: Cold bathroom
Keith Sat, 14 December 2024
Lovely, festive stay
Liked: The bed was extremely comfy with crisp white sheets. The foyer was decorated beautifully for Christmas and looked very festive and inviting. All staff we met were very friendly and polite. Breakfast was self service and a very good choice from cold to hot, full english, everything we had was lovely.
Disliked: Our bathroom door didn't close and the room was a little cool for us, it was better once we turned the radiator up but it took a while.
Giles Sat, 14 December 2024
Ok but power cut was...
Liked: Handy for the threatre
Disliked: Power cut overnight
Steven Thu, 12 December 2024
Underwhelming
Liked: The location was excellent. The building looks beautiful, and the bathroom was large, although it was a challenge to work out how to use the shower
Disliked: The room lacked the character you'd expect from a historic building. The bed was too small and soft. The bedroom fixtures looked dated, think 70s dark wood staining. And why on earth wouldn't you have electrical sockets by the bedside tables. Outside of their control, but the wind bellowed through the room like I was in a horror movie
Gary Thu, 12 December 2024
Exceptional
Gwynfor Mon, 9 December 2024
Superb
Liked: Comfortable and well positioned.
Martin Mon, 9 December 2024
Exceptional
Steve Mon, 9 December 2024
Lovely location but short on...
Liked: The hotel is a piece of Malvern history.
Disliked: The furniture in the hotel is very dated (old fashioned rather than antique) and in need of urgent refurbishment.The staff were not service/customer focused.