The Abbey Hotel & Own Access Apartments, Bury St Edmunds

Exceptional

Comfortable bed, good location, dated...

Liked: Breakfast and staff were excellent and a good location for visiting family. Just a little outside of the town but perfect for where we needed and easy to park etc. Bed was comfortable
Disliked: For my taste (I'm early 60s, travel a lot) just a little "too pine", it's more a guesthouse than hotel.Not really a dislike or complaint, but down to personal taste and as the accommodation wasn't cheap I like to be honest/fair with reviews for other readers. In the middle of Summer just a small cheap fan for ventilation, I had to retune the TV which was partly hanging off the wall and the shower cubicle was very cramped. However to be fair, all down to my taste and this is an old 'heritage' building so genuinely nothing to really 'dislike', I was there 3 nights, for only 1 it would have got a higher score.

Overnight stop on the way...

Liked: A nice friendly greeting from staff as we walked in, a little chat about the local area, did we know anything about the town, points of interest etc.Quirky old building, books everywhere so not stuck for something to read on a longer stay.Short walk in to the town centre or a slightly longer one through the Abbey gardens to the centre.A shopping area that hasn't changed hugely from the eighties when I was stationed in the area, different shops but still bustling unlike some.Plenty of places to eat and drink. Excellent breakfast in the morning, always a good start.
Disliked: can't really think of anything

Comfortable, welcoming and well equipped...

Liked: Quaint, welcoming, well equipped, free parking with a charging point
Disliked: Nothing

Friendly, quirky hotel

Liked: A great family hotel with quirky rooms. The room was comfy with plenty of space with a small sitting room. It was very quiet and lovely and warm on a very cold day. Great showers. The staff were very friendly
Disliked: For a large room the bed was small.

A characterful, comfortable stay with...

Liked: Extremely comfortable, spotlessly clean, cheerful and helpful staff, beautifully cooked breakfast. Free parking and location were excellent for our stay. Spacious room that was bursting with character.
Disliked: Coffee bags would be an improvement for in the room, to match the fantastic coffee served for breakfast please.

A very historic and peaceful...

Liked: The breakfast was typical British fare but what is nice is how it is catered specially to your needs (things not mentioned on menu were accommodated for)
Disliked: It was a very peaceful hotel. The only disturbance I experienced was from traffic outside. It was quite nice