Taplow House Hotel & Spa Guest Reviews
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Write a review
Stephen Fri, 8 November 2024
Passable
Andy Mon, 4 November 2024
Superb
Zijun Wed, 30 October 2024
Very good
Ziyue Tue, 22 October 2024
bad
Liked: nothing
Disliked: The experience in the hotel was very unpleasant, as soon as I arrived at the hotel corridor, I felt a strange smell, and there were bugs at the door of the room. There was a musty smell on entering the room. In addition, for breakfast the next day, there was only one waiter in the restaurant, and she left out my order. One of the most irritating things, I believe that everyone comes to this hotel to relax and experience the hotel's hot spring bath pool. But when I arrived on Monday, the person who checked in told me about the opening hours of the hot spring pool. Then on Monday night I checked with the staff again and they told me it would open at 8am the next day. But by the time I finished breakfast on Tuesday and got ready to experience the spa pool, it was closed. I approached the staff, who told me that the spa pool was closed on Mondays and Tuesdays. This made me very angry and confused.I don't understand why no one told me about this in my two inquiries. Then what's the meaning of me coming to this hotel? They kept me waiting for a long time and finally came to tell me that I could use the hot spring bath. It was a very bad experience for me! Waste my times, destroy my mood!
Michael Sat, 19 October 2024
An enjoyable two nights in...
Liked: The location was excellent for our social engagements in the area. The hotel was almost empty and service was variable but dinner and breakfast were fine. Cara in the restaurant and Jacob in the bar looked after us very well. Wendy on reservations was very helpful.
Nicholas Tue, 8 October 2024
Would stay there again and...
Liked: Facilities were great, hotel well situated, adequate parking, excellent breakfast
Disliked: Room was perhaps a little small, but I was only staying one night
Claire Sun, 6 October 2024
Good
Frederick Sun, 6 October 2024
Exceptional
Roger Tue, 1 October 2024
Not very good.
Liked: The bed
Disliked: Top floor and no lift.Restaurant staff badly trained.
Clive Sat, 28 September 2024
Very good