Exceptional

Great location, worn out hotel.

Liked: It’s a great location to be able to walk to just about anywhere on downtown Carmel.
Disliked: For what we paid it is extremely disappointing. The room is tired looking. It really needs a remodel. It’s not 1986.

Stay Away

Liked: Great location and nice view
Disliked: Check in was at 4. We arrived at 4:30 on a Thursday and the office door was locked. had to wait in line at the affiliated hotel across the street to check in Fireplace was a pilot light. We were told that was all it was supposed to do. However, in the office and public area fireplaces, there were roaring fires?! The maintenance staff worked on it for a good part of the day but still just a pilot light. The fireplace insert needs to be replaced. This was for a room over $500 a night. TV wasn’t working properly. Had to have maintenance staff in several times to fix. Definitely a dated decor. No coffee maker in the room. Didn’t even try the spa tub as our experience with the tv and fireplace were so bad, why get disappointed again. Definitely not a do over. I don’t understand all the great reviews. We have stayed in Carmel by the sea before in great places but this was the worse. You can find better value for your $. By the way, we did get a $50 credit for a non working fireplace. Would have preferred the roaring fireplace.,

Superb

Superb

Pleasant

Liked: I like the location and the view from my room.
Disliked: I booked the top one for the view and the spa tub. However, the spa tub is way too old, rusted faucet. A lot of stuff came out from the rust when ai turned the water on. I couldn’t use it, so disappointed

Great location, fire place created...

Liked: Close to town. Fireplace, outside our room, was a nice touch.
Disliked: Never met anyone from the property? No staff to be seen?

Bad

Pleasant