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Swissotel Chicago eeeef - (888) 608-6346
Swissotel Chicago, 323 East Wacker Drive, Chicago, IL -(888) 608-6346
Area: Downtown - River Walk
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BOOK ONLINE OR CALL - (888) 608-6346
4.25
HOTEL RATING: 
EXCELLENT
4.25 out of 5 (1041 Ratings)
3.0 miles from Chicago centre
BOOK ONLINE OR CALL - (888) 608-6346
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Hotel Description
Steps away from the Lake Michigan and the luxury shops, dining and entertainment on the Magnificent Mile, this all-glass triangular hotel is located in downtown Chicago and features upscale on-site restaurants and scenic views of the city. Free WiFi is available in public areas. Every room at Swissotel Chicago provides a flat-screen LCD TV and an oversize work space with a desk and ergonomic chair. An in-room safe and coffee maker are also included. Guests can choose from an array of classic American fare from the breakfast buffet at The Palm. The Palm features premium prime beef and traditional Italian fare for lunch and dinner. For a more casual experience, the lobby lounge, Amuse, serves small plates and cocktails in a vibrant setting. The hotel also offers 65,000 square feet of meeting space. Millennium Park and the Art Institute of Chicago are both less than a mile away from the hotel. Navy Pier is a 7-minute drive away.

Check-in time: 15:00   Check-out time: 12:00
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1 room
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2 guests
Amenities View More
E
Fitness Center
A
Business Center
w
Non Smoking
r
Pets Allowed
q
Accessible
y
Free Internet
x
Free Breakfast
j
Free Parking
u
Swimming Pool
B
Airport Shuttle
Other Amenities
` Garden
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` Babysitting/Child Services
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Hair dryer
` Coffee/tea maker
` Wheelchair accessible
` telephone
` 24-hour security
` Concierge services
` Doorman
` Family Rooms
` Fireplace
` Massage services
` Off-Site parking
` Restaurant(s)
` Daily Housekeeping
` English
` French
` German
` Russian
` Spanish
` Convenience Store
` Non-Smoking Rooms Available
` Parking Available
` gift/souvenir shop
` Shops on site
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Access to health care professionals
` Sterilizing equipment
` Staff trained in safety protocol
` Free face masks
` Chinese [Mandarin]
` Grocery delivery
` Ticket services
` Contactless check-in/out
` Food delivery
` ATM or cash withdraw on site
` Body thermometer available
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Toiletries provided
` Tour services
` TV & Movies/Shows
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Cleaning products available
` Room service available
` Internet access (charges may apply)
` Pets allowed (charges may apply)
` Wi-Fi available in public areas (charges may apply)
` Bicycle rental (charges may apply)
` Parking available (charges may apply)
` Valet parking (charges may apply)
` Xerox/fax in business center

Swissotel Chicago Guest Reviews

Overall Average Score: 
Excellent (4.25 out of 5)

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5

Exceptional - 5.0 out of 5

Angenetta, North Chicago, visiting Festival Hall At Navy Pier Mon, 12 June 2017

In town for 1-night attending a birthday yacht party. This hotel is a great location and enabled us to walk RiverWalk, catch the Jazzy Festival at Millennium Park, and other outdoor activities. Plenty of restaurants and shops in the area - as well as a CVS in the event you might need to get a few essentials. The weather was great, the people were nice, and the food was amazing!

Liked: Great location. Modern. Clean. Friendly staff. Great view.
Disliked: Valet parking $70/night; self-park $39/night; was not given a king sized room - attendant stated they are only required to give me a room because I booked through online tool.

5

Exceptional - 5.0 out of 5

Andrii Sat, 12 April 2025

Exceptional

4

Very Good - 4.0 out of 5

Rachel Sun, 6 April 2025

Very good

Liked: The scent in the lobby is not for a hotel. It smells like some guy doused himself in cheap cologne. Slightly understaffed at bell desk. Clean comfortable room and good view!

5

Exceptional - 5.0 out of 5

Diana Sat, 5 April 2025

Great stay.

Liked: Amazing view. Clean and comfortable room. Very nice staff.

4

Very Good - 4.0 out of 5

Rajesh Fri, 4 April 2025

Centrally located

Liked: Very comfortable hotel, centrally located, next to Sixt where you can hire a car. Walking distance to the Chicago River, lake front, and Navy Pier.

5

Exceptional - 5.0 out of 5

Kasperski Fri, 4 April 2025

Beautiful hotel with a very...

Liked: Bathroom Amenities were great and spacious room
Disliked: Entry smell was a little overpowering at times. Its a good smell but if you enter right after a spritz- that I, think is when it is overpowering.

5

Exceptional - 5.0 out of 5

Joe Wed, 2 April 2025

Exceptional

4

Very Good - 4.0 out of 5

Anne Wed, 2 April 2025

Fun stay in the city.

Liked: Great location, nice view from higher floors. Our room was ready early when we arrived.
Disliked: Dim lighting, small shower, overpriced for the room.

5

Exceptional - 5.0 out of 5

Toxicmax Tue, 1 April 2025

Exceptional

5

Exceptional - 5.0 out of 5

Ibraheem Mon, 31 March 2025

Exceptional

4.5

Wonderful - 4.5 out of 5

Donna Thu, 27 March 2025

Superb

Liked: What I liked the best was the two gentlemen who delivered my In-Room dining trays. I wish I remembered their names but if these two are any example of the staff as a whole, they were 5Star!!

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Swissotel Chicago 323 East Wacker Drive, Chicago, IL