Relaxing, comfortable, fun time

Liked: Everything. Can I say the staff are exceptional. So very pleasant, cannot do enough for you and really put you at ease. Lovely folk.
Disliked: We liked everything

Exceptional

Liked: The village itself can only be described as idyllic, lots of amazing wonky houses and something lovely about wandering the quiet village on an autumn night for dog walk with very little street lighting so stars are out in force. Apparently part of the village was used in harry potter and can see why. . The hotel was fantastic and amazing value for the rooms.. Its huge, the upstairs is a maze of beamed corridors and hilarious in a way if you forget which way to go(it does circle back though) I think the reputed ghosts are long lost guests still trying to find their room
Disliked: Nothing not to like. But one observation which is not a complaint as they allowed me to change room without a fuss so just feedback. Room 32 has no shower which was a bit bizarre. The bath is all set up for it and shower head there but hook is only 6 inches above taps turn the shower head on and its so powerfull it shot all over floor. Only needs a glass door and the shower head put higher. I realise the ceiling is a little low but at just under 6 foot I still had a couple of inches clearance whilst standing in Bath. Room 36 you gave me was a lovely huge bathroom.

A fabulous weekend getaway. We...

Modern hotel in a medieval...

Liked: Parts of the building are 600 years old, great food, nice spa

Exceptional

Liked: Beautiful location friendly staff lovely food .

Exceptional

a Lovely place great Staff...

Liked: Breakfasts were good a little more choice would be nice.eg.fruit selection.Dinners very good.more vegetable choice would be an improvement.Room 32 was pleasant except for some intrusive FAN noise we think it's neaxt to a machinary room.
Disliked: As noted above,We would return but not to ROOM 32.

Superb

A very comfertable stay on...

Liked: The building ooozes History, just mind your head ! FoH Staff where excellent and always friendly. A very good/comfertable stay on the whole.
Disliked: Breakfast on sunday was slow with a full house. Dishes/plates not cleared in good time. Coffee took an age to appear, as did hot food, so suspect a kitichen issue. The following day when not so busy, no problems at all with breakfast.