Surfers Tradewinds Guest Reviews
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Charlotte Mon, 16 December 2024
Just what we needed for...
Liked: Amazing apartments, 10/10 for location, spacious & practicality for holiday stay. Pool & spa were amazing as well as very attentive & accommodating onsite manager. Beds super comfy and great balcony. We even stayed unknowingly at schoolies time however we wouldn’t of known if we didn’t go into cavil, no noise or anything entire 3 day stay 💗
Disliked: Any issues we had were promptly resolved and the customer service was above expectations! Nothing negative to say, great place to stay !
Lisa Mon, 16 December 2024
Underwhelmed
Liked: The unit was relatively clean.
Disliked: We stayed in room 23 last night and were pretty disappointed by items in disrepair. The room presented clean but there are some significant fixes required. The main bathroom Shower screen fell out and I had to catch it and try put it back in. I then opened the drawer in the bathroom this morning and the whole front came off in my hand. There is no actual tap fixing to turn the cold on. There’s no light cover in the 2nd bedroom either. Some of these pose significant safety concerns. You also fail to tell people that’s there’s only stairs which is rather deceitful and not helpful for people with physical disability or elderly. Sadly, our stay was rather underwhelming. The room could be easily fixed to make a very comfortable stay.
Daneille Sat, 14 December 2024
Pleasant
Liked: Free parking, good customer service, very responsive. Pool looked lovely and clean. Good value for a family on a budget. Great lounge in our apartment.
Disliked: Floor was sticky. Definitely needs upgrading, broken fixtures.
Kami Fri, 13 December 2024
Pleasant and very central
Liked: The unit was fine
Disliked: It was a bit dated and the main bedroom was extremely hot with only a fan and no air-conditioning. Could do with an update
Lisa Mon, 9 December 2024
Great budget friendly accommodation -...
Liked: Location was perfect! Pool and spa lovely temperature.Air con in living area worked great.Very affordable and had most things we needed. Easy late check in arranged and early check out easy.Having free undercover parking was great.
Disliked: I wouldn't say I didn't like, more of a personal comfort thing, bedrooms struggled a bit in the heat to get them comfortable with only ceiling fans (main bedroom one needing some maintenance but they are in the process of doing that) but I come from a cooler climate so it would probably not be uncomfortable for others. Some little things are missing but not difficult to get ourselves.
Mereana Tue, 26 November 2024
Photos are a lie
Liked: The pool was nice even though the pump wasn't working.
Disliked: Bath was dirty when we arrived. Floor was disgusting. My feet would be black after walking on. The table was sticky like alcohol was left on the table. Fan from the roof felt like it was going to come off. Everything was dirty, and yuck. Was not worth the money. Doesn't look anything like the pictures. This is the kind of place you research to hope it's not a disappointment and end up being what you were hoping not to expect. Paid 550 for 2 nights. Was really disappointed.
Christine Mon, 25 November 2024
Comfortable, spacious, staff were friendly...
Liked: Had everything we needed to be comfortable and catch up on washing etc when travelling with children.
Disliked: No lift, apartment was on the 4th floor. Drier only worked for very small loads, probably need a new one
Farmer Mon, 25 November 2024
Very good
Liked: Was close to the beach. And clean facilities
Raewyn Sun, 24 November 2024
They stay was ok, the...
Liked: The location was good.The pool was nice.
Disliked: The place needs a good paint and a clean, it's totally not worth what they charge for a room.
Smith Tue, 19 November 2024
Very mediocre
Liked: It had a all facilities needed in a stay play leisure areas as well
Disliked: There were parts broken and not working in the unit, bathroom was very small not much room to do your business. No customer service, no explanation of anything had to try and work everything out on our own, no one to speak to for help.