Surf & Sand Hotel Guest Reviews
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2.3 miles from Pompano Beach centre |
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Pena Mon, 31 March 2025
It was terrible. Never again.
Liked: It was cheap. Thats about it.
Disliked: It didn’t feel safe, there’s no staff at the facility. So if something happens in the room that we might need help with like maintenance or minor things. Who are we supposed to go to? A ghost? Plus there was dead bugs stuck in the curtains. Like it was disgusting.
Miguel Mon, 31 March 2025
One time experience
Liked: Location
Disliked: It’s not a hotel ,I’d say it’s like an Airbnb
Lynn Fri, 28 March 2025
A great smaller place, peace...
Liked: I was concerned as a lot of the reviews were negative. It was quiet, clean, and updated. A large room with kitchen area, large closet. Eating table and chairs. Would reccomend this place 100%
Disliked: If we were staying longer than a couple of days, a dresser or shelves I the closet would've been great for folded clothes. There was nothing not to like.
Audrey Thu, 27 March 2025
Awful
Ionescu Wed, 19 March 2025
Excellent
Liked: Location
Disliked: parking spots
Eric Tue, 18 March 2025
Nice location, poor service
Liked: The location is nice.
Disliked: The service was horrible from the start. Took them 45 mins to get someone to the actual facility to check us in. They have a sister property that the mgmt goes back & forth to manage both. I couldn’t find anyone to swap out towels with until the last day of our stay. Other than the manger I found no other employee who spoke English or was willing to assist me with towels or anything else.
Jai Tue, 18 March 2025
Bad
Jessica Mon, 10 March 2025
Make sure you check in...
Liked: The location was nice
Disliked: We got a few text messages when we got off of our plane asking for us what time we would be there and to text a picture of my credit card and license. This made me uncomfortable as I don’t like sending personal information like that via a random text message and not a secure portal. We sat in the parking lot talking to the staff over the phone at 10:30 pm trying to get into our room but our options were only to text the pictures or go to their other location to hand it to a staff member. It says check is until 11 PM but apparently there’s only someone on site until 5 PM. After a long day of traveling, it was the last thing we wanted to do. I ultimately just sent it because we were tired, cranky, and wanted to go to bed. However, I probably wouldn’t stay there again given how uncomfortable it made me feel.
Monica Wed, 5 March 2025
Good
Liked: It’s in a great location, close by the beach. Great hot water!! The beds are really comfy.
Disliked: There was mold build up in the kitchen faucet and bathroom shower head. There was no one there on location to check in or out at the location. It was weird I felt like I was stay in an Airbnb or something.
Stlouis Tue, 4 March 2025
Exceptional
Liked: The staff was very nice