Surety Hotel Guest Reviews
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1.2 miles from Des Moines centre |
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Dustin Wed, 12 March 2025
Exceptional
Annie Sun, 16 February 2025
Exceptional
Tristyn Sat, 15 February 2025
Romantic, classy, elegant
Liked: Room was beautiful
Disliked: Location was quite busy with traffic
Tracy Wed, 5 February 2025
will definitely be back
Liked: Will definitely come back next time I'm in Des Moines for work, beautiful room, great restaurant and good gym
Anonymous Mon, 13 January 2025
Passable
Liked: Great location, nice hotel, great restaurant.
Disliked: They nickel and dime you to death, got multiple charges after I left. One i understand the other ones no idea it's just came out of nowhere hours after I checked out
Kendra Sun, 29 December 2024
Spend the money!! It's worth...
Liked: The whole hotel top to bottom has a rustic, but extremely elegant feel from the moment you walk in! Staff is exceptionally friendly and helpful! Accommodations are extremely easy to navigate and the staff does a great job at explaining all the different features, benefits, and availabilities. The coffee bar was astounding, flavorful and a warm welcoming experience! The pool table in the lobby is beyond unique, but offers a familiar warmth! The Mulberry tavern has exceedingly flavorful dishes! Tried the bananas foster French toast via room service, and it was well worth the $$ spent. I would recommend this hotel and all around experience to any who inquire! 100/10!! Great experience!! Memories to cherish forever!! Will DEFINITELY book again!
Disliked: N/A
Charity Fri, 29 November 2024
I would stay again.
Liked: The property is beautiful, and clean. The staff were very friendly. The beds were very comfortable.
Disliked: There are a couple of things I found obnoxious; the parking situation, the bathroom fan doesn’t turn off, and the room doors should be soundproof. Listening to other people’s doors slamming, while trying to fall asleep, was incredibly annoying.
Courtney Thu, 28 November 2024
Will definitely stay the next...
Liked: Loved the interior design. Super friendly and helpful front desk team. Was able to order food while checking in.
Donald Thu, 21 November 2024
Exceptional
Jackson Mon, 18 November 2024
Superb
Liked: We enjoyed the rustic yet elegant aesthetic.
Disliked: Literally the only thing that could’ve been better were the pillows.