Surety Hotel Guest Reviews
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1.2 miles from Des Moines centre |
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Rahel Fri, 11 April 2025
Exceptional
Eric Mon, 7 April 2025
Superb
Deborah Mon, 31 March 2025
Superb
Jessica Mon, 24 March 2025
Absolutely a great hotel just...
Liked: Loved the room and how friendly and helpful staff were. Loved the easy access to anything we needed from staff such as more towels, silverware, a fan. Ect
Disliked: It is incredibly overpriced for the lack of accommodations. Most hotels serve free breakfast and it would be ideal to have a free breakfast after spending almost 300$ for one night. Bed was decently comfortable but the pillows were awful unfortunately. Anything from other rooms or the hallway near our room could be heard meaning we could also probably be heard from other rooms. This felt like a lack of privacy.
Dustin Wed, 12 March 2025
Exceptional
Annie Sun, 16 February 2025
Exceptional
Tristyn Sat, 15 February 2025
Romantic, classy, elegant
Liked: Room was beautiful
Disliked: Location was quite busy with traffic
Tracy Wed, 5 February 2025
will definitely be back
Liked: Will definitely come back next time I'm in Des Moines for work, beautiful room, great restaurant and good gym
Anonymous Mon, 13 January 2025
Passable
Liked: Great location, nice hotel, great restaurant.
Disliked: They nickel and dime you to death, got multiple charges after I left. One i understand the other ones no idea it's just came out of nowhere hours after I checked out
Kendra Sun, 29 December 2024
Spend the money!! It's worth...
Liked: The whole hotel top to bottom has a rustic, but extremely elegant feel from the moment you walk in! Staff is exceptionally friendly and helpful! Accommodations are extremely easy to navigate and the staff does a great job at explaining all the different features, benefits, and availabilities. The coffee bar was astounding, flavorful and a warm welcoming experience! The pool table in the lobby is beyond unique, but offers a familiar warmth! The Mulberry tavern has exceedingly flavorful dishes! Tried the bananas foster French toast via room service, and it was well worth the $$ spent. I would recommend this hotel and all around experience to any who inquire! 100/10!! Great experience!! Memories to cherish forever!! Will DEFINITELY book again!
Disliked: N/A