Surety Hotel Guest Reviews
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1.2 miles from Des Moines centre |
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Anonymous Mon, 13 January 2025
Passable
Liked: Great location, nice hotel, great restaurant.
Disliked: They nickel and dime you to death, got multiple charges after I left. One i understand the other ones no idea it's just came out of nowhere hours after I checked out
Kendra Sun, 29 December 2024
Spend the money!! It's worth...
Liked: The whole hotel top to bottom has a rustic, but extremely elegant feel from the moment you walk in! Staff is exceptionally friendly and helpful! Accommodations are extremely easy to navigate and the staff does a great job at explaining all the different features, benefits, and availabilities. The coffee bar was astounding, flavorful and a warm welcoming experience! The pool table in the lobby is beyond unique, but offers a familiar warmth! The Mulberry tavern has exceedingly flavorful dishes! Tried the bananas foster French toast via room service, and it was well worth the $$ spent. I would recommend this hotel and all around experience to any who inquire! 100/10!! Great experience!! Memories to cherish forever!! Will DEFINITELY book again!
Disliked: N/A
Charity Fri, 29 November 2024
I would stay again.
Liked: The property is beautiful, and clean. The staff were very friendly. The beds were very comfortable.
Disliked: There are a couple of things I found obnoxious; the parking situation, the bathroom fan doesn’t turn off, and the room doors should be soundproof. Listening to other people’s doors slamming, while trying to fall asleep, was incredibly annoying.
Courtney Thu, 28 November 2024
Will definitely stay the next...
Liked: Loved the interior design. Super friendly and helpful front desk team. Was able to order food while checking in.
Donald Thu, 21 November 2024
Exceptional
Jackson Mon, 18 November 2024
Superb
Liked: We enjoyed the rustic yet elegant aesthetic.
Disliked: Literally the only thing that could’ve been better were the pillows.
Susan Thu, 14 November 2024
Exceptional
Matheis Tue, 12 November 2024
Luxury at a great price....
Liked: The location was great- I liked the convenience of being able to walk around the city. We walked to our brunch spot- the Americana, and then across the street from the restaurant to the sculpture park. Back at the hotel, the decor, the bar, and the amenities were all perfect. The room, and especially the bathroom were very elegant. This will definitely be the place we stay if we come back to see more in Des Moines!
Disliked: It was raining when we got there, and getting our luggage into the building was a bit of a challenge, since there isn't a hotel parking lot specifically for the hotel, and we had to walk a bit. But it worked out ok!
Alesha Sun, 10 November 2024
Superb
Heaven Mon, 28 October 2024
Exceptional