SureStay Plus Hotel by Best Western Yucca Valley Joshua Tree Guest Reviews
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0.4 miles from Yucca Valley centre |
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Martha Mon, 18 November 2024
Superb
Liked: The staff was wonderful. Everyone was so nice and helpful.
Allen Sat, 16 November 2024
Passable
Carolyn Tue, 12 November 2024
Clean and comfortable hotel
Liked: Our Room 302 was large, clean, comfortable and recently remodeled. We liked the hot/cold drinking water dispenser in the lobby. Brenda at the front desk checked us in and she was professional and cheerful.
Mary Mon, 11 November 2024
Problem w payment... Otherwise wonderful
Liked: The people and the accommodations were excellent
Disliked: We presented a different credit card to pay for the room on arrival, and the booking.com credit card info was used instead. Resulting in a major overdraft in my bank account
Jean Sun, 10 November 2024
Comfortable night's sleep
Liked: Appreciated the elevator to take us to the second floor. Room was clean and the kitchenette was spacious with refrigerator, microwave, dishwasher and kitchen sink. Liked having a sink in the bathroom.
Disliked: Would have liked a cart to load all luggage at once so only one trip would be needed.The refrigerator was spacious but somewhat noisy as it ran. I turned it warmer so it wouldn't run so much.
Catherine Sat, 9 November 2024
Exceptional
Liked: The staff and location were great. The breakfast in the morning was nice.
Ryan Thu, 7 November 2024
Disappointing and cheap feeling for...
Disliked: When we walked into our room it smelled like cigarettes. The furniture was very outdated and the bed was uncomfortable.
Thorshammer Sun, 3 November 2024
Relaxing
Liked: Great rooms and breakfast
Disliked: Nothing
Wayne Mon, 28 October 2024
Good location
Liked: Good location, good size rooms
Disliked: rooms tired wallpaper peeling off walls decor old and dated
Raquel Sat, 26 October 2024
Superb
Liked: The front desk staff was really helpful.I didn't have a physical card to make the pet fee payment, and she did really do beyond her job to help.me with that
Disliked: I think the room floors would be better if the carpet is removed, it would be cleaner. The carpets look old and stained giving a bad aspect although the room was clean.