SureStay Plus Hotel by Best Western Vero Beach Guest Reviews
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7.5 miles from Vero Beach centre |
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Lori Sat, 25 January 2025
Peaceful and safe!
Liked: What made it exceptional was I'd left my rings and the housekeeping was honest in returning them to the front desk.
Disliked: nothing bad to say.
Nicole Wed, 22 January 2025
Poor
Liked: It was clean but the room had a funny smell
Disliked: Beds were uncomfortable. Could feel the mattress springs, the pillows were horrible , will not be staying again
Jane Wed, 22 January 2025
We thoroughly enjoyed our night...
Liked: We received such a lovely welcome from Tash at Reception. She was extremely courteous and it is obvious she lives her job.
Disliked: n/a
Kathleen Tue, 14 January 2025
It was not much fun....
Liked: Location and price. We received a great deal of help from Denise, the maintenance person. She got us a heavy quilt since it was so cold!Bobby at the front desk was very helpful at 11pm when nothing in our room worked.
Disliked: 1st room: The heat and refrigerator did not work. 2nd room: The heat, microwave and toilet did not work. Neither TV had the corresponding remote. The keys were hard to use and our keys were shut off while we were packing our car to leave. We had to ask for 4 days for them to come and clean the room and change the sheets and towels which was supposed to be automatic every two days. I would not recommend this hotel to anyone. Best Western better have plans for major renovations!!!
Joshua Wed, 1 January 2025
Exceptional
Major Wed, 1 January 2025
This property was quite but...
Liked: The parking was really great here
Disliked: The rooms and bedrooms and useAn upgrade new furniture and new carpet maybe tail flooring
Sandra Sun, 22 December 2024
I would highly recommend
Liked: I like the fact that it's very homey feeling very comfortable setting in the rooms the bed is exceptional I've never slept so well I normally wake up with aches and pains I slept like a baby and woke up refreshed
Disliked: the only thing I was not happy with especially compared to a previous day at the same hotel the breakfast was between 6:00 a.m. and 9:00 a.m. that was fine I went down at 7:30 and there was literally nothing but a couple of pieces of bread I had to ask if something was going to be put out, the lady seem least enthused, then she brought out literally raw bacon I grabbed a biscuit and a cup of orange juice and that was all that so the breakfast was very disappointing but everything else was perfect
Mennitt Sat, 14 December 2024
Passable
Liked: drapes would not close
Amanda Mon, 25 November 2024
Superb
Liked: Teri at the front desk was very accommodating with my early check in, very friendly.
Marilyn Thu, 21 November 2024
It was good.
Liked: The bed was comfortable
Disliked: The air conditioner was very loud when it came on. The hotel had a very strong smell of bleach