SureStay Plus Hotel by Best Western Rocklin Guest Reviews
Write a review
0.6 miles from Rocklin centre |
Write a review
Melissa R, Fresno, visiting Hardwood Palace Sports and Event Center Sun, 7 December 2014
My family and I were attending an event and looked online for a reasonable one night stay hotel. I saw the deal for $59.99 which I saw as a lucky deal for a one night stay. The staff was nice and accommodating. However, the phone didn't work and the room smelled like vomit. The sheets and blankets had holes and tears. It was really not somewhere I would stay again but it needs work!
Disliked: You get what you pay for!
Julianne Thu, 10 April 2025
Exceptional
Liked: Excellent value that included a large breakfast and the staff was great.
Disliked: That I couldn't stay longer!
Tyler Thu, 10 April 2025
Good
Thomas Thu, 10 April 2025
Passable
Kathleen Tue, 8 April 2025
Superb
Jerramy Sat, 5 April 2025
Good
Amanda Mon, 31 March 2025
Exceptional
Liked: I messed up my dates on booking.com and had to call the hotel, and they were super understanding and accommodating. Eric, the manager, personally checked me in and was very friendly. The biscuits and gravy breakfast were delicious.
Mayah Sun, 30 March 2025
Great location, staff was very...
Liked: I didn't eat breakfast but I was happy that It was an option
Disliked: I wish there were more than 1 elevator on the property, bed could had been more softer and comfortable
Hubbard Sun, 30 March 2025
The front desk staff was...
Liked: Nothing.
Disliked: The room was oppressive and small and smelled bad; the funitrure 20 years out-of-dare; the microwave was broken; they changed the posted breakfast start time without notice (so I missed it); the beds were horribly uncomfortable and mismatched. Literally, one of the beds was 2 inches lower than the other. But worst of all, the front desk clerk was literally asleep in an office when I went to check out! And in all of my years of travel, I’ve never seen the front desk staff asleepon the job! Her head was down on the desk— I had to wake her up so I could check out to go to a business meeting.
Đorđe1008 Fri, 28 March 2025
Quick rest
Liked: Nice hotel, good breakfast
Karen Fri, 28 March 2025
Pleasant
Liked: The hotel is good, but I will be sure to request a room on the back side of the building. We were in the front facing the freeway, and I couldn't sleep well due to the noise.