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SureStay Plus Hotel by Best Western Lubbock Medical Center eef - (888) 406-7656
SureStay Plus Hotel by Best Western Lubbock Medical Center, 3901 19th Street, Lubbock, TX -(888) 406-7656
Area: Texas Tech University - Downtown Lubbock
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3.5
HOTEL RATING: 
GOOD
3.5 out of 5 (1028 Ratings)
2.6 miles from Lubbock centre
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Hotel Description
Texas Tech University is just a 5-minute drive from this SureStay Plus Hotel by Best Western Lubbock Medical Center. It features a 3-tier outdoor pool, on-site lounge and warmly decorated rooms with a 50-inch flat-screen TV. Free Wi-Fi, a microwave and a small fridge are featured in each room. Guests can relax in the comfortable lounge chair or use the work desk. A free area shuttle is available for guests' convenience, as well as a business center. A gym is also on site at SureStay Plus Hotel by Best Western Lubbock Medical Center. Guests can enjoy drinks at The Recovery Room Lounge, a full-service bar. A continental breakfast is offered daily including hot and cold items. Llano Estacado Winery is 20 minutes' drive from this hotel. The Science Spectrum Museum is 8 miles away and the Buddy Holly Center is 4 miles away.

Check-in time: 16:00   Check-out time: 11:00
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4
4
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
w
Non Smoking
r
Pets Allowed
q
Accessible
Other Amenities
` Free Breakfast
` Free Parking
` Meeting/Banquet Facilities
` Room Service
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Elevator
` Hair dryer
` Microwave
` Kitchenette
` Coffee/tea maker
` Refrigerator
` Shared kitchen
` Wheelchair accessible
` On-site parking
` outdoor pool
` vending machine
` telephone
` alarm clock
` Designated Smoking Area
` Family Rooms
` Free Wi-Fi
` Kitchen
` Restaurant(s)
` Daily Housekeeping
` English
` Spanish
` Non-Smoking Rooms Available
` Sofa
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Access to health care professionals
` Hygiene certification
` Staff trained in safety protocol
` Food delivery
` balcony/terrace
` ATM or cash withdraw on site
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Ironing amenities
` Laundry services
` Non-smoking property
` Separate shower/bathtub
` Toiletries provided
` TV & Movies/Shows
` Wake up call
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Desk/workspace available
` Cleaning products available
` Pets allowed (charges may apply)
` Shuttle service (charges may apply)
` Xerox/fax in business center

SureStay Plus Hotel by Best Western Lubbock Medical Center Guest Reviews

Overall Average Score: 
Good (3.5 out of 5)

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4

Very Good - 4.0 out of 5

Justin Fri, 4 April 2025

Very good

5

Exceptional - 5.0 out of 5

Marissa Fri, 4 April 2025

Exceptional

1.5

Poor - 1.5 out of 5

Lina Thu, 3 April 2025

Poor

2

Disappointing - 2.0 out of 5

Carmen Mon, 31 March 2025

Probably wouldn’t stay there again

Liked: I like that it was close to the exit but it wasn’t the room I booked also walls and tables were dirty looks like it haven’t been wiped down in a long time room looked run down was not comfortable

4

Very Good - 4.0 out of 5

Scott Fri, 28 March 2025

Good

Liked: Good
Disliked: Everything ok

5

Exceptional - 5.0 out of 5

Kidra Thu, 27 March 2025

Loved it I’ll stay again

Liked: Clean and nice
Disliked: Clean

3.5

Good - 3.5 out of 5

Walter Tue, 25 March 2025

The location was reasonable. The...

Liked: Staff and room
Disliked: Breakfast sucked. It was leftovers. Sausage way, way way overcooked Biscut, not fresh potatoes they old hard nasty. Put out empty syrup container and empty coffee mate container for coffee, pure laziness. If you ask me, I won’t stay there again.

0.5

Poor - 0.5 out of 5

Guadalupe Tue, 18 March 2025

Bad

0.5

Poor - 0.5 out of 5

Guadalupe Tue, 18 March 2025

Horrible stay!!! Will not be...

Liked: It’s close to UMC
Disliked: Room stunk and was infested with roaches checked and went out to eat came back went to sleep when we woke up to get ready the whole area around fridge microwave and table was infested with cockroaches also saw a bunch scattered dead throughout the room…. Really nasty!!!! Told the person at front desk at check out but she showed no concern at all… I actually have a video but unfortunately I am unable to upload

4

Very Good - 4.0 out of 5

Luis Sat, 15 March 2025

Very good

Liked: No issues with our room.
Disliked: Someone hit our vehicle.

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SureStay Plus Hotel by Best Western Lubbock Medical Center 3901 19th Street, Lubbock, TX