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SureStay Plus Hotel by Best Western Houston Medical Center ee - (888) 323-5826
SureStay Plus Hotel by Best Western Houston Medical Center, 6700 Main Street, Houston, TX -(888) 323-5826
Area: Texas Medical Center - Reliant Park - UH - NRG
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3.8
HOTEL RATING: 
GOOD
3.8 out of 5 (1693 Ratings)
5.7 miles from Houston centre
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Hotel Description
Just 0.7 mi from Houston Zoo this central Houston hotel offers a free shuttle to local medical centers. Featuring an indoor pool and fitness center this property is located 1.6 mi from NRG Park. Featuring a microwave and refrigerator each room comes equipped with a flat-screen cable TV with HBO film channels. Rooms at SureStay Plus Hotel by Best Western Houston Medical Center offer a coffee maker work desk and ironing facilities. Fresh breakfast is served daily offering a variety of breads cereal fruit eggs and breakfast meats. A community kitchen is available for guests. SureStay Plus Hotel by Best Western Houston Medical Center offers on-site business facilities. A 24-hour front desk and guest laundry are featured. This hotel is conveniently located within a 11-minute walk of Texas Medical Center and within 2 minutes' walk of Texas Children's Pavilion for Women. Rice University is just 2 minutes' drive away.

Check-in time: 15:00   Check-out time: 12:00
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7
1 room
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2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
j
Free Parking
u
Swimming Pool
E
Fitness Center
B
Airport Shuttle
w
Non Smoking
q
Accessible
A
Business Center
r
Pets Allowed
Other Amenities
` Free Breakfast
` Free Parking
` Meeting/Banquet Facilities
` Safety Deposit Box
` Air Conditioning
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Hair dryer
` Bathtub
` Microwave
` Kitchenette
` Coffee/tea maker
` Refrigerator
` Heating
` Wheelchair accessible
` On-site parking
` indoor pool
` outdoor pool
` vending machine
` telephone
` alarm clock
` Concierge services
` Designated Smoking Area
` Family Rooms
` Free Wi-Fi
` Radio
` Restaurant(s)
` Daily Housekeeping
` English
` Spanish
` Non-Smoking Rooms Available
` gift/souvenir shop
` Sofa
` Linens
` Carpeting
` Smoke alarms
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Hand sanitizer in guest accommodation and key areas
` Invoices
` Hygiene certification
` Staff trained in safety protocol
` Free face masks
` Accessible rooms through interior corridor available
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Hot tub/Whirlpool
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Room towels provided
` Separate shower/bathtub
` Spa services
` Toiletries provided
` TV & Movies/Shows
` Wake up call
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Trash cans
` Desk/workspace available
` Cleaning products available
` Shuttle service (charges may apply)

SureStay Plus Hotel by Best Western Houston Medical Center Guest Reviews

Overall Average Score: 
Good (3.8 out of 5)

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0.5

Poor - 0.5 out of 5

Candace Sat, 21 December 2024

Bad

1.5

Poor - 1.5 out of 5

Latoria Fri, 20 December 2024

They should have closed down...

Liked: It was close to the hospital.
Disliked: They had very little supplies available due to shedding down the hotel. I checked in on a Wednesday they were shutting down on Friday had no breakfast no bending machines the place just looked unkept considering they were closing.

4.5

Wonderful - 4.5 out of 5

Cindy Wed, 18 December 2024

Very Nice

Liked: Room was great! Beds are very comfortable. The staff was always very nice. We didn't have a chance to have breakfast there but it was always good when we stayed before.
Disliked: We were very sad to find out that the Hotel is closing the end of this week. The owner has sold the building and the are going to demolish it. We always have stayed here when we come to town for my husbands Dr visits.

4

Very Good - 4.0 out of 5

Stephen Tue, 17 December 2024

Very good

5

Exceptional - 5.0 out of 5

Terry Mon, 16 December 2024

Exceptional

4

Very Good - 4.0 out of 5

Sonya Fri, 13 December 2024

Very good

5

Exceptional - 5.0 out of 5

Ronnie Wed, 11 December 2024

It was exactly what we...

Liked: The location was great.
Disliked: NA

3

Pleasant - 3.0 out of 5

Laura Wed, 11 December 2024

Pleasant

Liked: Location
Disliked: The AC was finicky

5

Exceptional - 5.0 out of 5

Miranda Wed, 11 December 2024

The stay was pleasant and...

Liked: Proximity to hospitals
Disliked: The hallway by the back door had sour trash cans and it was smelly but otherwise was a great stay.

1

Poor - 1.0 out of 5

Katherine Sun, 8 December 2024

Don't stay here if you...

Liked: Staff was AMAZING! Everyone at front desk was so kind and helpful. The cleaning team was extremely respectful and quietly cleaned.
Disliked: 1) Laundry facilities are poorly maintained. Only ONE washin machine actually functions (2 are out of order). NONE of the drying machines actually dry your clothes, they just twirl them around for 30-40 minutes and you inevitably have to air dry them. One a$$h*le guest took it upon themselves to remove my clothes from the washer and put them in a dryer that had no lint filter, which subsequently DESTROYED nearly all my panties because they got sucked into where the filter should be, a filter which was MISSING. The front desk was so kind and called her 2 supervisors who called their supervisors, who ultimately said "they weren't responsible" for damages. I spent 1-2 hours of my friday night after a 12hr shift digging my tattered panties and socks out of the dryer vent.2)"Breakfast" is a hodgepodge of ultra-processed food. Pick your poison.. jimmy dean breakfast sandwich? pre-packaged bagel? full sugar yoplait? "fruit drink" from a machine? Gross.3) Gym machines are broken and dilapidated. They literally used yarn to tie together parts of the cable machine and jerry rigged the machines with screws that fell out mid workout. Horrific.4) Hallways are really narrow and rooms somewhat small, sound travels. I could hear people pounding on doors 9-10 rooms down at midnight which was upsetting. Also, rooms / hallways have a strange, dated odor that lingers no matter what you spray. I had a headache the first day until my body acclimated to whatever the cause was. It hits you the second you get off the elevator.

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SureStay Plus Hotel by Best Western Houston Medical Center 6700 Main Street, Houston, TX