SureStay Plus Hotel by Best Western Hesperia, Hesperia

SureStay Plus Hotel by Best Western Hesperia Guest Reviews

Overall Average Score:

Pleasant (3.45 out of 5)

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Exceptional

Very good

Disappointing

Liked: No hot water, bathroom smelled like mildew. Noisy
Disliked: See above

Exceptional

Liked: staff p

Zero don't go here

Liked: When checking in the area was dirty check in staff was rude I need rest after driving 1200 miles and I requested check in at 5am on the booking and the check in person would not let me check in until 2pm I explained that I just droved 1200 miles I'm on business call and I'm really tired and I need rest before work I had sleep in my car and was not allowed to check in I had to work with hardly any sleep very rude and nasty place and full of junkies on drugs homeless people everywhere not safe place to go
Disliked: When checking in the area was dirty check in staff was rude I need rest after driving 1200 miles and I requested check in at 5am on the booking and the check in person would not let me check in until 2pm I explained that I just droved 1200 miles I'm on business call and I'm really tired and I need rest before work I had sleep in my car and was not allowed to check in I had to work with hardly any sleep very rude and nasty place and full of junkies on drugs homeless people everywhere not safe place to go

Passable

Liked: I liked the location.
Disliked: I hate how the owner lady is always telling me I am doing something that she told me not to do when she hadn't. She is aforesaid trying to get me to do something for her to say something. She rides my back I hate it. And during the week they OVER CHARGE me and good me weekend rates. It's totally skrewed.

Exceptional

Passable

Not enjoyable at all, the...

Liked: The breakfast was nasty, just provide decent coffee and sweetrolls. I appreciate the fact they accepted pets and allowed smoking rooms. The rooms were small, no sitting area.
Disliked: Customer interaction was brief, I found the staff to be rude. Morning breakfast was disgusting. The rooms were small, very uncomfortable beds (lumpy) the a/c was caked in dust.