SureStay Plus Hotel by Best Western Grand Island Guest Reviews
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2.1 miles from Grand Island centre |
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Joseph, Yutan, visiting Fonner Park Wed, 19 April 2023
Disliked: Toilet ran off and on. Our friends that also stayed had a toilet that would not flush and a shower that would not drain.
Eve Wed, 18 December 2024
Exceptional
Liked: Staff was great. The facility was very cool with the pool in the middle of the ground floor.
Disliked: Some of the vending machines didn't work.
Thomas Mon, 16 December 2024
It was in a good...
Jackson Sun, 15 December 2024
Good
Moul Mon, 9 December 2024
Exceptional
Liked: I received communication from the hotel before we arrived which I answered and they immediately answered back.Check in was a breeze and the staff was very nice and professional.Very nice pool but we didn't use it.Everything was very clean.
Disliked: The bed was hard but you can't please everyone.
Heather Sun, 8 December 2024
I didn’t even stay the...
Liked: The room was nice and clean and the bed was comfy.
Disliked: I am not one to complain about the little things. I’m not one to complain at all. But this place gave me the creeps. I felt very uncomfortable upon arrival. I felt like I was being watched and I didn’t feel safe in my room. The front desk lady was short and rude. The ONE other employee I saw was a male who also gave me the creeps.
Alice Mon, 2 December 2024
We enjoyed our stay at...
Liked: The breakfast was fine. Nice selection. The staff was very accomodating. We had some issues with our room when we arrived - one bedspread was visibly dirty. It was changed upon request. 3 of our own party and at least 4 other people attested to our suite smelling like weed. My daughter and I could not smell it so we stayed in the room. Again, the staff was very accomodating by moving the rest of our party to another room.
Disliked: An elevator would have made it much easier for some in our traveling party
Amber Sun, 1 December 2024
Good
Liked: The room was very clean, love how the pool was right outside the room doors. Never seen that before.
Disliked: The beds need updated severally. Very uncomfortable. Felt like you were sleeping on the floor.
Geoffrey Sat, 30 November 2024
SureStay Stay!
Liked: The room was clean and comfortable. The member of staff I dealt with was very friendly efficient and very competent. We would have no problem staying at this hotel again.
Disliked: The bathroom area was cramped. The sink had a very small area with very little space to store even a toothbrush, and it had had gaps on either side through which items would fail. We used towels to prevent this from happening. It's slightly irritating, to say the least, but it won't stop us from staying there again, we'll just ask for a different style room which does not have this issue.
Glen Sat, 30 November 2024
Thin walls were a problem...
Liked: Very nice roomGood breakfast
Disliked: Thin walls- noisy neighbors Smell in hallway
Jan Mon, 11 November 2024
Very good