SureStay Plus Hotel Brandywine Valley by Best Western Guest Reviews
Write a review
3.2 miles from Wilmington centre |
Write a review
Gaines Sun, 20 April 2025
Exceptional
Mark Sat, 19 April 2025
Superb
Janean Sat, 19 April 2025
Bad
Liked: The service here was absolutely awful!!!! I booked it on booking and when i
Kevin Fri, 18 April 2025
Will not stay here again
Liked: Staff member knowledgeable
Disliked: Roaches in room Leaking faucet No convenient outlets Terrible pillows
Richard Tue, 15 April 2025
Disappointing
Liked: Location was close to city centre with a car.
Disliked: Room check-in was not until 15:00 hours, staff did accommodate with room upgrade, but room had only two towels for four guests, has to request extra, bath plug blocked water in bath barely drained away, and to set water temperature a difficulty trying balance two taps. The room bathroom looked very tired. Breakfast pretty poor choice and again plastic cutlery and paper cups and plates
Beth Fri, 11 April 2025
Sure stay was sure good
Liked: Both my husband and I were very pleased with this location, room, accommodating our requests for a first floor room so we could bring our bicycles into the room, breakfast had my oatmeal so I was happy. Location afforded us 30 to 40 restaurants to easily drive to.
Jess Mon, 7 April 2025
Run away as fast as...
Liked: Convenient location and near lots of stores and restaurants
Disliked: The staff was AWFUL!! They were rude and unhelpful. I witnessed the staff yelling at guests constantly. This place was a total nightmare. My room was disgusting. I booked the business executive room and I was convinced I would be murdered by Norman Bates. I asked to change rooms (most of the hotel was empty) and the staff was so rude and told me I would be charged over $100. I left a day early and called corporate to complain. You can’t open or use the mini fridge because a table is in the way and the room is creepy and filthy.
Vas Mon, 7 April 2025
Very poor
Evgeniy Mon, 7 April 2025
Pleasant
Liked: Say nothing.
Waneta Sat, 5 April 2025
I was a little nervous...
Liked: It was easy to find. The lobby area was very nice.
Disliked: The room was disappointing. The door didn't feel secure at all, and the shower was not clean.