SureStay Plus by Best Western San Antonio Fiesta Inn, San Antonio

Very good

Exceptional

Pleasant

The breakfast was poor-eggs from...

Liked: Convenient to find
Disliked: X

Very good

Liked: Close to Fiesta Texas, location, price and pool, breakfast is ok.
Disliked: The room needs to be cleaned better, small blood stains on sheets, everything is outdated. It's ok for one night stay.

Good

Liked: The staff was friendly, and the location to six flags was great. The staff also made it possible for both of my rooms to be close to one another.
Disliked: One of my rooms, Room 214 , didn't have a shower curtain, and there were crumbs, and dead insects behind and around the tv.

Pleasant

It was a nice stay...

Liked: Room was big and comfortable. The bed was soft and cosy. The gentleman that checked us in couldn’t be more helpful. Breakfast was nice, hot and selection of hot and cold options.
Disliked: There was no shampoo, conditioner and body wash in the dispensers. I let the staff know and they assured me that they would fill for the next day, however they did not, so we have to go and buy our own. It’s very annoying not having the basic items for cleaning yourself and you expect this at least.

I'll stay elsewhere.

Liked: Both my wife and I are handicapped. We were assigned room 103, not far from the main entrance. Glad we didn't have to climb stairs as the elevator was out of order. Our first night, the shower wand hose broke off from the head and water snake sprayed everywhere until I was able to control it. The staff came the next morning and repaired it. The room was convenient, but the tv does not turn up very loud. The beds were soft but sleepable. If it wasn't for my credit card information being used, I might return.
Disliked: Upon check in I was asked to provide a $100.00 security deposit. I offered cash, but they said they could only accept credit or debit card. I provided my card. This was the only time I used this card except for fuel purchases. The very next day, SUNDAY, my card was used for five purchases totaling $688.00, all in the San Antonio area. I can't prove someone at the desk used my card information, but I don't believe in the coincidence that I used it three times at gasoline pumps and 1 time as a "security deposit" at the motel I stayed in. My bank has managed to recover approximately half of the money I lost.