SureStay Plus by Best Western Covington Guest Reviews
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3.4 miles from Covington centre |
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Tillman Mon, 24 March 2025
Very good
Liked: Need hot breakfast so don't have to leave
Linda Mon, 24 March 2025
Horrible
Disliked: Very very very rundown property. Lobby nice. Dopers sitting right outside our door around 1100pm doping up. Told my husband’s he was coming in the door “ your door lock is broken”. How did they know that?
Hannah Wed, 5 March 2025
Poor
Nicholas Thu, 27 February 2025
Exceptional
Mccray Sat, 15 February 2025
Exceptional
Nicole Fri, 7 February 2025
Disappointing
Sam Fri, 7 February 2025
Good
Brenda Wed, 5 February 2025
Not happy with our stay
Liked: Can’t really say anything I liked.
Disliked: We paid for our room in advance through booking.com and when we got t the property they tried to charge us again. We had to get on the phone at 3 am i try to get the issue resolved. It took forever and we were tired. Our first room , room 102, that we reserved, the bathroom toilet leaked all over the floor. They gave us another room , room 106 and we noticed that the smoke detector was missing only wires were dangling out of the unit. I had to repeatedly ask to have the room cleaned and some days they only replaced to towels. One day they replaced the towel nd when you used the towel, the towel just fell apart. Breakfast was to be included and I had to repeatedly ask they to fill the bins with food. Some days, I had to ask them to clean the room and they only replaced the towels. In the tub, the center faucet was loose and they center screw was fallen out. I mentioned it to the staff and they said they would take care of it. They never fixed the faucet. The bathroom grout was disgustingly and appeared to have never been cleaned because of the color of the grout . The area where the washer and dryer was unkept.
Leslie Sun, 2 February 2025
Very good
Mrs Sun, 2 February 2025
Very good