SureStay Hotel by Best Western Rossland Red Mountain Guest Reviews
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0.9 miles from Rossland centre |
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Robert Thu, 14 November 2024
good, will stay again.
Liked: Location, Staff, bed.
Disliked: Tub and sink slow draining.
Greg Mon, 4 November 2024
Good
Jason Sun, 27 October 2024
Good
Francine Tue, 22 October 2024
Exceptional
Liked: Awesome service and room was nicer than expected. I had to take an important meeting online for work and the wifi also worked great. All around great experience.
Disliked: Nothing
Dzmitry Thu, 3 October 2024
Exceptional
Brock Mon, 30 September 2024
It was excellent.
Liked: I was very late in arriving. The staff member who waited to meet me was exceptionally polite and helpful despite my being so late. The manager was also very pleasant and obliging. The layout of the room was very convenient, though I do have a suggestion about accessibility. I use a walker due to mobility issues. In my home there are "grab bars" near my toilet and shower. It would be very helpful if the hotel had these resources in the bathroom, and if the bathroom was large enough to allow the walker into the actual toilet area.
Disliked: Everything was fine, though the foregoing suggestion about resources for those with mobility issues would improve the experience.
Chris Thu, 26 September 2024
Superb
Jeanne Sun, 22 September 2024
The room was fine for...
Liked: While the exterior looked run down, our room was surprisingly comfortable and clean. Bed was comfortable and the room appeared to have been recently renovated.
Disliked: The location didn’t allow us to walk to restaurants, shop, etc. Not far but no sidewalks and on a busy road.
Fay Sat, 21 September 2024
Superb
Kazza Mon, 16 September 2024
Perfect stop en route to...
Liked: A perfect location right by the road, which was perfect as we were en route to the Rockies so we stayed one night.The staff were friendly and provided a kettle when there wasn't one in the room.In the morning we could help ourselves to breakfast items such as tea/coffee/juice, toast, muffins, fruit and yogurt. Very good value for money.The sign outside says: Heavenly beds and it didn't disappoint!
Disliked: The entrance wasn't immediately obvious and we drove straight past it. It's about a 7 minute drive from shops and restaurants. We wanted to walk but the road didn't feel safe to do so as there is no sidewalk.