Don’t Waste Your Money

Liked: Nothing.
Disliked: The location was terrible. Very hard to find in the dark. It is situated right in the middle of dozens of industrial businesses. It is a fish out of water.The building was obviously in the middle of updates. Parts of it were old and dilapidated, and parts of it were new-ish. The bed seemed to be newer, but the other furnishings were terrible. They were uncomfortable and squeaky. All of the furnishings in the room and the room’s fixtures looked like they were from the 1960s. Even though we made a reservation three months in advance, we still had to wait for over an hour for a room to be cleaned for us at 6 PM. What made it even worse was that everything in the room except the mattress looked like it had a bucket of cleaner poured over it and was just left to air dry. My feet got immediately black on the bottom when I walked across the room. It makes you wonder what they cleaned; apparently not the floor, although it was also soaked with water.When the front desk was asked if they had an extra pillow, they replied that “they are out of pillows.“They are in the business of making things comfortable for someone to spend the night and they don’t have a pillow? The “Included breakfast“ was absolutely terrible. It consisted of mediocre coffee, stale rolls, a broken orange juice machine, and a slow waffle maker.The hotel staff were completely ineffective. No matter what item we asked for, their reply was “we are out of it.“

Good

Disliked: Better breakfast

Exceptional

Desk clerk Apologized, and said...

Liked: I didn't partake of the breakfast. The location was a little out of the way.
Disliked: I reserved a room what was to be handicap accessible. When I arrived, I was kindly informed that my room was occupied. So I was giving another room. There was a sofa bed in this room, which I pulled out for my wheelchair bound spouse to use. Stains and DOG HAIR was all I saw.My spouse informed me he was not staying there.

For the price, our stay...

Liked: The location was very convenient and close enough to my destination. The price was fair for the length of time that I required. I was also pleased with how friendly and professional the staff was during service of customers.
Disliked: The room was stuffy and stale. It also had smoky smell with the heavy scent of some kind of cleaner mixed in that only made the smell worse. We had to air the room out before turning the air on a lower temperature setting.

Poor

Liked: The closeness to the main interstates/highways was very convenient. I was able to get to all of my destinations from the hotel with ease.
Disliked: There was a large crack under the door, which brought a lot of light into the room at night. Bugs used this crack to enter the room. I saw moths, flies, and two roaches in my room. The towels were old and dirty. The comforters on the beds had stains on them. The cable did not work, which made the nice large television useless. I would not recommend anyone staying here.

Passable

Disliked: The tv nor phone worked, one of the lights needed a new light bulb. When we complained they moved us to another room that didn't have a walk in shower.

Exceptional

Superb