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SureStay Hotel by Best Western Portland City Center eef - (888) 406-7656
SureStay Hotel by Best Western Portland City Center, 2401 S.W. 4th Avenue, Portland, OR -(888) 406-7656
Area: Downtown Portland - City Center - PSU - South Waterfront
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3.6
HOTEL RATING: 
GOOD
3.6 out of 5 (650 Ratings)
2.0 miles from Portland centre
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Hotel Description
Featuring a bar, SureStay Hotel by Best Western Portland City Center is located in the center of Portland, a 17-minute walk from Portland Art Museum. This 3-star hotel offers a 24-hour front desk, an ATM and free WiFi. The hotel has family rooms. All rooms will provide guests with a fridge. At the hotel you'll find a restaurant serving American and Asian cuisine. Vegetarian, vegan and gluten-free options can also be requested. Popular points of interest near SureStay Hotel by Best Western Portland City Center include Portland State University, Governor Tom McCall Waterfront Park and South Waterfront City Park. Portland International Airport is 9.3 miles from the property.

Check-in time: 15:00   Check-out time: 11:00
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4
4
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
j
Free Parking
w
Non Smoking
q
Accessible
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Free Breakfast
` Free Parking
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Bar
` 24-Hour Front Desk
` Elevator
` Microwave
` Refrigerator
` Wheelchair accessible
` On-site parking
` vending machine
` Designated Smoking Area
` Family Rooms
` Free Wi-Fi
` Restaurant(s)
` Daily Housekeeping
` English
` Happy Hour
` Non-Smoking Rooms Available
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Hygiene certification
` Staff trained in safety protocol
` ATM or cash withdraw on site
` Daily disinfection
` Facilities for disabled guests available
` Non-smoking property
` Toiletries provided
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Cleaning products available

SureStay Hotel by Best Western Portland City Center Guest Reviews

Overall Average Score: 
Good (3.6 out of 5)

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3

Pleasant - 3.0 out of 5

Nancy C, Olympia Sat, 31 March 2012

Comfortable beds if not the size advertised; clean; wifi worked in room mostly; door to bathroom coming apart at side seam, with peeling paint. Surprisingly little noise from bar right below our room or from the street outside our window. But didn't get the room as advertised online and the desk clerk couldn't resolve.

Liked: Mostly clean, friendly & helpful staff.
Disliked: Didn't have microwave as advertised online; had to ask for hairdryer.

3

Pleasant - 3.0 out of 5

Clara R, Olympia Mon, 26 March 2012

I booked online and printed out my receipt. Wanted two queen size beds with amenities including fridge, microwave, hair dryer yada yada. Checked in and was disappointed. No amenities. There was nothing I could do and nothing your staff could have done. Would like some kind of restitution other than 'when you book online, you might get just anything other than what you thought you were getting'; as quoted by one of the hotel staff. Sorry, didn't feel safe - seedy part of town.

Liked: Did not receive a room with amenities.
Disliked: Bought a room with amenities.

4

Very Good - 4.0 out of 5

Valeria Thu, 13 March 2025

Very good

5

Exceptional - 5.0 out of 5

Justin Thu, 13 March 2025

Exceptional

3.5

Good - 3.5 out of 5

Michael Sun, 9 March 2025

Good

3

Pleasant - 3.0 out of 5

Triin Sat, 8 March 2025

Pleasant

2.5

Fair - 2.5 out of 5

Jennifer Fri, 28 February 2025

Passable

Liked: Location
Disliked: Loud

2.5

Fair - 2.5 out of 5

Schmidt Tue, 25 February 2025

Passable

4

Very Good - 4.0 out of 5

Neftaly Fri, 14 February 2025

Very good stay except for...

Liked: Easy to check in and check out
Disliked: The young male worker with semi long hair had an attitude the whole entire stay. However the white dude with beard was very friendly.

3.5

Good - 3.5 out of 5

Djennyfer Tue, 11 February 2025

Good value

Liked: Good value
Disliked: Breakfast

4

Very Good - 4.0 out of 5

Hal Tue, 4 February 2025

Very good

1.5

Poor - 1.5 out of 5

Md Fri, 24 January 2025

Poor

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SureStay Hotel by Best Western Portland City Center 2401 S.W. 4th Avenue, Portland, OR