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SureStay Hotel by Best Western Portland City Center eef - (888) 406-7656
SureStay Hotel by Best Western Portland City Center, 2401 S.W. 4th Avenue, Portland, OR -(888) 406-7656
Area: Downtown Portland - City Center - PSU - South Waterfront
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3.6
HOTEL RATING: 
GOOD
3.6 out of 5 (656 Ratings)
2.0 miles from Portland centre
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Hotel Description
Featuring a bar, SureStay Hotel by Best Western Portland City Center is located in the center of Portland, a 17-minute walk from Portland Art Museum. This 3-star hotel offers a 24-hour front desk, an ATM and free WiFi. The property has karaoke and luggage storage space. All rooms will provide guests with a fridge. At the hotel you'll find a restaurant serving American and Asian cuisine. Vegetarian, vegan and gluten-free options can also be requested. Popular points of interest near SureStay Hotel by Best Western Portland City Center include Portland State University, Governor Tom McCall Waterfront Park and South Waterfront City Park. Portland International Airport is 9.3 miles from the property.

Check-in time: 15:00   Check-out time: 11:00
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4
4
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
j
Free Parking
A
Business Center
w
Non Smoking
q
Accessible
u
Swimming Pool
E
Fitness Center
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Free Breakfast
` Free Parking
` Room Service
` Safety Deposit Box
` Bar
` 24-Hour Front Desk
` Elevator
` Microwave
` Refrigerator
` Karaoke
` Wheelchair accessible
` On-site parking
` vending machine
` Designated Smoking Area
` Family Rooms
` Free Wi-Fi
` Restaurant(s)
` Daily Housekeeping
` English
` Happy Hour
` Non-Smoking Rooms Available
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Invoices
` Hygiene certification
` Staff trained in safety protocol
` ATM or cash withdraw on site
` Daily disinfection
` Facilities for disabled guests available
` Luggage storage & lockers
` Non-smoking property
` Toiletries provided
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Cleaning products available
` Xerox/fax in business center

SureStay Hotel by Best Western Portland City Center Guest Reviews

Overall Average Score: 
Good (3.6 out of 5)

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3

Pleasant - 3.0 out of 5

Nancy C, Olympia Sat, 31 March 2012

Comfortable beds if not the size advertised; clean; wifi worked in room mostly; door to bathroom coming apart at side seam, with peeling paint. Surprisingly little noise from bar right below our room or from the street outside our window. But didn't get the room as advertised online and the desk clerk couldn't resolve.

Liked: Mostly clean, friendly & helpful staff.
Disliked: Didn't have microwave as advertised online; had to ask for hairdryer.

3

Pleasant - 3.0 out of 5

Clara R, Olympia Mon, 26 March 2012

I booked online and printed out my receipt. Wanted two queen size beds with amenities including fridge, microwave, hair dryer yada yada. Checked in and was disappointed. No amenities. There was nothing I could do and nothing your staff could have done. Would like some kind of restitution other than 'when you book online, you might get just anything other than what you thought you were getting'; as quoted by one of the hotel staff. Sorry, didn't feel safe - seedy part of town.

Liked: Did not receive a room with amenities.
Disliked: Bought a room with amenities.

3

Pleasant - 3.0 out of 5

Denise Sun, 6 April 2025

Pleasant

Liked: The staff was awesome at check-in and check out. Gave water when asked. The staff made the experience better. The room was fine, though there was someone's hair in the tub. I would have given a great rating if there wasn't so much noise at night from like 10 pm to 1am. People coming in late were not considerate, so I didn't sleep well. Was that on the hotel? I wish the hotel created and enforced a quiet after 10pm policy to ensure less of the noise happened. There were numerous door slams and loud noises and voices, not a few.

5

Exceptional - 5.0 out of 5

Josie Sun, 6 April 2025

Exceptional

4.5

Wonderful - 4.5 out of 5

Yihc Sun, 6 April 2025

Superb

3

Pleasant - 3.0 out of 5

Joseph Thu, 3 April 2025

Pleasant

5

Exceptional - 5.0 out of 5

Trista Sun, 30 March 2025

Exceptional

Liked: Loved the location.
Disliked: No pool or hot tub.

4.5

Wonderful - 4.5 out of 5

Donna Sun, 30 March 2025

Superb

4.5

Wonderful - 4.5 out of 5

Tiffany Fri, 28 March 2025

Superb

4

Very Good - 4.0 out of 5

Clifford Fri, 28 March 2025

What we needed

Liked: We could walk to where we needy to go.
Disliked: Hot tub

4.5

Wonderful - 4.5 out of 5

Howard Thu, 27 March 2025

Superb

Liked: Good beds, location and staff/front desk. Good value for area

3.5

Good - 3.5 out of 5

Lori Mon, 24 March 2025

Good

Disliked: No tolietries in room,had to ask for them

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SureStay Hotel by Best Western Portland City Center 2401 S.W. 4th Avenue, Portland, OR