SureStay Hotel by Best Western Portland City Center Guest Reviews
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2.0 miles from Portland centre |
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Nancy C, Olympia Sat, 31 March 2012
Comfortable beds if not the size advertised; clean; wifi worked in room mostly; door to bathroom coming apart at side seam, with peeling paint. Surprisingly little noise from bar right below our room or from the street outside our window. But didn't get the room as advertised online and the desk clerk couldn't resolve.
Liked: Mostly clean, friendly & helpful staff.
Disliked: Didn't have microwave as advertised online; had to ask for hairdryer.
Clara R, Olympia Mon, 26 March 2012
I booked online and printed out my receipt. Wanted two queen size beds with amenities including fridge, microwave, hair dryer yada yada. Checked in and was disappointed. No amenities. There was nothing I could do and nothing your staff could have done. Would like some kind of restitution other than 'when you book online, you might get just anything other than what you thought you were getting'; as quoted by one of the hotel staff. Sorry, didn't feel safe - seedy part of town.
Liked: Did not receive a room with amenities.
Disliked: Bought a room with amenities.
Brendan Wed, 18 December 2024
Exceptional
Doug Sat, 14 December 2024
Comfortable and friendly staff
Liked: It was comfortable, quiet, the staff was good and the cost was appropriate.
Disliked: Very outdated, one light didn't work, and there were cracks in the ceiling.
Michael Tue, 3 December 2024
Superb
Liked: Clean
Francine Sun, 1 December 2024
Good
Liked: Good location by I-5 for travelers and close to restaurants. Relatively quiet neighbourhood. Appreciated the simple breakfast. Room was clean and had all the basics.
Disliked: A little shabby and dated.
Rico Fri, 29 November 2024
Very good
Liked: Bed/Shower location not to hard for commute
Disliked: No internet
Gabsound Mon, 25 November 2024
The city of Portland you...
Liked: Sorry, I only write reviews if something is really good or really bad
Disliked: I expected this place to be rundown. I expected it to be noisy. I expected the “breakfast “ to be next to nothing. It was all that and more. What I did not expect was ancient wiring people smoking, noisy appliances hair in the bathtub shower below my chest and I’m not tall. I also did not expect a homeless encampment right across the street and I did not expect the gunshots in the parking lot. !!!!!!
Enoc Fri, 15 November 2024
Passable
Kelsey Thu, 14 November 2024
It did the trick.
Liked: There is a grill downstairs.
Disliked: They couldn't simply print my invoice, even though I stayed at the property. Please send me the invoice for this stay.
Richard Wed, 13 November 2024
Very good
Meegan Tue, 12 November 2024
Incredibly good value
Liked: The location to get to OHSU is awesome. 6 minutes