SureStay Hotel by Best Western Portland City Center Guest Reviews
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2.0 miles from Portland centre |
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Nancy C, Olympia Sat, 31 March 2012
Comfortable beds if not the size advertised; clean; wifi worked in room mostly; door to bathroom coming apart at side seam, with peeling paint. Surprisingly little noise from bar right below our room or from the street outside our window. But didn't get the room as advertised online and the desk clerk couldn't resolve.
Liked: Mostly clean, friendly & helpful staff.
Disliked: Didn't have microwave as advertised online; had to ask for hairdryer.
Clara R, Olympia Mon, 26 March 2012
I booked online and printed out my receipt. Wanted two queen size beds with amenities including fridge, microwave, hair dryer yada yada. Checked in and was disappointed. No amenities. There was nothing I could do and nothing your staff could have done. Would like some kind of restitution other than 'when you book online, you might get just anything other than what you thought you were getting'; as quoted by one of the hotel staff. Sorry, didn't feel safe - seedy part of town.
Liked: Did not receive a room with amenities.
Disliked: Bought a room with amenities.
Denise Sun, 6 April 2025
Pleasant
Liked: The staff was awesome at check-in and check out. Gave water when asked. The staff made the experience better. The room was fine, though there was someone's hair in the tub. I would have given a great rating if there wasn't so much noise at night from like 10 pm to 1am. People coming in late were not considerate, so I didn't sleep well. Was that on the hotel? I wish the hotel created and enforced a quiet after 10pm policy to ensure less of the noise happened. There were numerous door slams and loud noises and voices, not a few.
Josie Sun, 6 April 2025
Exceptional
Yihc Sun, 6 April 2025
Superb
Joseph Thu, 3 April 2025
Pleasant
Trista Sun, 30 March 2025
Exceptional
Liked: Loved the location.
Disliked: No pool or hot tub.
Donna Sun, 30 March 2025
Superb
Tiffany Fri, 28 March 2025
Superb
Clifford Fri, 28 March 2025
What we needed
Liked: We could walk to where we needy to go.
Disliked: Hot tub
Howard Thu, 27 March 2025
Superb
Liked: Good beds, location and staff/front desk. Good value for area
Lori Mon, 24 March 2025
Good
Disliked: No tolietries in room,had to ask for them