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SureStay Hotel by Best Western Portland City Center ee - (888) 406-7656
SureStay Hotel by Best Western Portland City Center, 2401 S.W. 4th Avenue, Portland, OR -(888) 406-7656
Area: Downtown Portland - City Center - PSU - South Waterfront
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3.6
HOTEL RATING: 
GOOD
3.6 out of 5 (647 Ratings)
2.0 miles from Portland centre
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Hotel Description
Featuring a bar SureStay Hotel by Best Western Portland City Center is located in the center of Portland a 16-minute walk from Portland Art Museum. This 3-star hotel offers a 24-hour front desk an ATM and free WiFi. The hotel has family rooms. All rooms will provide guests with a fridge. At the hotel you'll find a restaurant serving American and Asian cuisine. Vegetarian vegan and gluten-free options can also be requested. Popular points of interest near SureStay Hotel by Best Western Portland City Center include Portland State University South Waterfront City Park and Governor Tom McCall Waterfront Park. Portland International Airport is 9.3 miles from the property.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
j
Free Parking
w
Non Smoking
q
Accessible
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Free Breakfast
` Free Parking
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Bar
` 24-Hour Front Desk
` Elevator
` Microwave
` Refrigerator
` Wheelchair accessible
` On-site parking
` vending machine
` Designated Smoking Area
` Family Rooms
` Free Wi-Fi
` Restaurant(s)
` Daily Housekeeping
` English
` Happy Hour
` Non-Smoking Rooms Available
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Hand sanitizer in guest accommodation and key areas
` Hygiene certification
` Staff trained in safety protocol
` ATM or cash withdraw on site
` Daily disinfection
` Facilities for disabled guests available
` Laundry services
` Non-smoking property
` Toiletries provided
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Cleaning products available

SureStay Hotel by Best Western Portland City Center Guest Reviews

Overall Average Score: 
Good (3.6 out of 5)

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3

Pleasant - 3.0 out of 5

Nancy C, Olympia Sat, 31 March 2012

Comfortable beds if not the size advertised; clean; wifi worked in room mostly; door to bathroom coming apart at side seam, with peeling paint. Surprisingly little noise from bar right below our room or from the street outside our window. But didn't get the room as advertised online and the desk clerk couldn't resolve.

Liked: Mostly clean, friendly & helpful staff.
Disliked: Didn't have microwave as advertised online; had to ask for hairdryer.

3

Pleasant - 3.0 out of 5

Clara R, Olympia Mon, 26 March 2012

I booked online and printed out my receipt. Wanted two queen size beds with amenities including fridge, microwave, hair dryer yada yada. Checked in and was disappointed. No amenities. There was nothing I could do and nothing your staff could have done. Would like some kind of restitution other than 'when you book online, you might get just anything other than what you thought you were getting'; as quoted by one of the hotel staff. Sorry, didn't feel safe - seedy part of town.

Liked: Did not receive a room with amenities.
Disliked: Bought a room with amenities.

5

Exceptional - 5.0 out of 5

Brendan Wed, 18 December 2024

Exceptional

3.5

Good - 3.5 out of 5

Doug Sat, 14 December 2024

Comfortable and friendly staff

Liked: It was comfortable, quiet, the staff was good and the cost was appropriate.
Disliked: Very outdated, one light didn't work, and there were cracks in the ceiling.

4.5

Wonderful - 4.5 out of 5

Michael Tue, 3 December 2024

Superb

Liked: Clean

3.5

Good - 3.5 out of 5

Francine Sun, 1 December 2024

Good

Liked: Good location by I-5 for travelers and close to restaurants. Relatively quiet neighbourhood. Appreciated the simple breakfast. Room was clean and had all the basics.
Disliked: A little shabby and dated.

4

Very Good - 4.0 out of 5

Rico Fri, 29 November 2024

Very good

Liked: Bed/Shower location not to hard for commute
Disliked: No internet

0.5

Poor - 0.5 out of 5

Gabsound Mon, 25 November 2024

The city of Portland you...

Liked: Sorry, I only write reviews if something is really good or really bad
Disliked: I expected this place to be rundown. I expected it to be noisy. I expected the “breakfast “ to be next to nothing. It was all that and more. What I did not expect was ancient wiring people smoking, noisy appliances hair in the bathtub shower below my chest and I’m not tall. I also did not expect a homeless encampment right across the street and I did not expect the gunshots in the parking lot. !!!!!!

2.5

Fair - 2.5 out of 5

Enoc Fri, 15 November 2024

Passable

3

Pleasant - 3.0 out of 5

Kelsey Thu, 14 November 2024

It did the trick.

Liked: There is a grill downstairs.
Disliked: They couldn't simply print my invoice, even though I stayed at the property. Please send me the invoice for this stay.

4

Very Good - 4.0 out of 5

Richard Wed, 13 November 2024

Very good

5

Exceptional - 5.0 out of 5

Meegan Tue, 12 November 2024

Incredibly good value

Liked: The location to get to OHSU is awesome. 6 minutes

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SureStay Hotel by Best Western Portland City Center 2401 S.W. 4th Avenue, Portland, OR