SureStay Hotel by Best Western Lenoir City Guest Reviews
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2.6 miles from Lenoir City centre |
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Kimberly Mon, 18 November 2024
It was OK but nothing...
Liked: I like being on the first floor and the jacuzzi tub in the room. The location was very easy to find.
Disliked: The breakfast option was poor and the couch was horrible. You couldn't sit on it, very uncomfortable. One side looked like someone always sat there for years and won't bounce back. Need a new couch honestly.
Strickler Tue, 12 November 2024
Pleasant
Laura Mon, 11 November 2024
Exceptional
Howling Mon, 4 November 2024
Needs better maintenance/cleaning
Liked: Bed was comfortable. Fridge and microwave good
Disliked: Door was messed up. Didn’t close properly, could see daylight through door—room number was 219. Bathroom had hair on tub and floor.
Laura Mon, 4 November 2024
Exceptional
Willie Mon, 4 November 2024
I wouldn’t stay there again.
Liked: Location
Disliked: The bathroom was horrible when you flushed the toilet the tub dripped. The towels was not clean it wasn’t the best stay and the staff wasn’t friendly.
Maria Tue, 29 October 2024
Excelente
Liked: Yes
Carol Sat, 26 October 2024
Good
Liked: The staff was extremely polite and well organized. As we were going to our room housekeeping stated to let them know if we needed anything. Great location for travel ease.
Disliked: Breakfast had little to no variety.
Tammy Thu, 24 October 2024
Horrible I’ll never stay there...
Disliked: I got to the hotel and the owner inform me that the hot tub Jacuzzi didn’t work to use the restroom that evening. It would not flush so we went and told at front and she said she would tell the owner but it would be two hours. we waited two hours we could not use the restroom. He never showed up so we had to make three trips up there and then he tried to blame us for the toilet being stopped up when we never used it, he finally came in and stopped it about 12 o’clock at night never offered discount the lady at the front desk. We went to tell about the toilet. She was very rude and hateful. She told my grandson to go back to his room tha
Gail Sun, 20 October 2024
It was ok
Disliked: The cleaning staff kept trying to come into the room each morning while we were dressing. We were also told to not put the privacy tag on the door.