SureStay Hotel by Best Western Jacksonville South Guest Reviews
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5.1 miles from Jacksonville centre |
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Maritza Sat, 22 March 2025
Good stay
Liked: Friendly staff, room was clean and it was quiet
Taneyah Sat, 22 March 2025
Disappointing
Michelle Mon, 17 March 2025
Completely misleading. Bad neighborhood and...
Liked: The rooms looked nice on the website.
Disliked: We were misled and completely inconvenienced. We were traveling to a cruise and booked 5 rooms including one for my 85 year old parents and one for our disabled son who is in a power chair. This was a MOTEL with outside entrances and some that required steep stairs to get to. Nowhere did it say it wasn’t an inside hotel. We couldn’t stay and had to find another hotel to accommodate 5 rooms at the last minute, after traveling 8 hours in the car
Allen Sat, 15 March 2025
Exceptional
Lakenya Sat, 15 March 2025
Very good
Disliked: My refrigerator in the room didn’t work.
Cameron Fri, 14 March 2025
No frills, aging property but...
Liked: Convenient location and good price
Disliked: Property pretty run down, low pressure in the shower and breakfast was limited, cooked foods were gone by the time we got there
Sonja Fri, 14 March 2025
Disappointing
Liked: The price
Disliked: The water was running in toilet and need a better shower curtain water was all over floor
Delsherle Wed, 12 March 2025
They really need to improve...
Liked: Nothing, walked in and walked out. I asked for my money back.
Disliked: The whole thing. The room had red ink stains on the carpets and windows. The water in the restroom would not stop running. There was a crackhead that approached me while I was on the property. It took a moment for me to get out of my car once she walked away. I asked about rooms downstairs, and he stated none was available. However, the other side did not have anyone staying there.
Johanna Sun, 9 March 2025
Nightmare
Liked: Nothing at all
Disliked: Staff, facilities, location
Tatiana Sat, 8 March 2025
Pleasant
Liked: It was clean
Disliked: We had a non-smoking room, but the exhaust in the bathroom smelled like weed and cigarettes, and there was music playing in the next room at night.