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SureStay Hotel by Best Western Jacksonville South eef - (888) 323-5826
SureStay Hotel by Best Western Jacksonville South, 5018 University Boulevard West, Jacksonville, FL -(888) 323-5826
Area: Southpoint - Butler Blvd West
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3.5
HOTEL RATING: 
PLEASANT
3.5 out of 5 (1343 Ratings)
5.1 miles from Jacksonville centre
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Hotel Description
Located 5 miles south of downtown Jacksonville, Florida, this hotel is just 20 minutes' drive from Jacksonville Beach. It features a full hot breakfast and spacious rooms with free WiFi. The rooms at SureStay Hotel by Best Western Jacksonville South are simply furnished and include tea- and coffee-making facilities. Cable TV is provided along with a work desk. SureStay Hotel by Best Western Jacksonville South offers a 24-hour front desk. Guests can take advantage of the on-site launderette and vending machines. EverBank Field, home of the Jacksonville Jaguars, is less than 6 miles from SureStay Hotel by Best Western Jacksonville South. The University of North Florida is 15 minutes' drive from the hotel.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
j
Free Parking
A
Business Center
w
Non Smoking
r
Pets Allowed
q
Accessible
u
Swimming Pool
E
Fitness Center
B
Airport Shuttle
Other Amenities
` Free Breakfast
` Free Parking
` Meeting/Banquet Facilities
` Safety Deposit Box
` Air Conditioning
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Hair dryer
` Bathtub
` Microwave
` Coffee/tea maker
` Refrigerator
` Heating
` Shared kitchen
` Wheelchair accessible
` On-site parking
` vending machine
` telephone
` alarm clock
` clothes dryer
` blackout curtains
` Designated Smoking Area
` Free Wi-Fi
` Game Room
` Kitchen
` Closet
` Daily Housekeeping
` English
` Spanish
` Non-Smoking Rooms Available
` Linens
` Carpeting
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Hygiene certification
` Staff trained in safety protocol
` Temperature check for guests and staff
` Free face masks
` Dressing room
` Contactless check-in/out
` CCTV security in common areas
` Daily disinfection
` Facilities for disabled guests available
` Ironing amenities
` Laundry services
` Non-smoking property
` Room towels provided
` Safety chain and/or latch on doors available
` Separate shower/bathtub
` Toiletries provided
` TV & Movies/Shows
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Air conditioning in public area
` Heating in public area
` Trash cans
` Socket near the bed
` Desk/workspace available
` Cleaning products available
` Clothes drying rack
` Pets allowed (charges may apply)
` Xerox/fax in business center

SureStay Hotel by Best Western Jacksonville South Guest Reviews

Overall Average Score: 
Pleasant (3.5 out of 5)

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4

Very Good - 4.0 out of 5

Maritza Sat, 22 March 2025

Good stay

Liked: Friendly staff, room was clean and it was quiet

2

Disappointing - 2.0 out of 5

Taneyah Sat, 22 March 2025

Disappointing

0.5

Poor - 0.5 out of 5

Michelle Mon, 17 March 2025

Completely misleading. Bad neighborhood and...

Liked: The rooms looked nice on the website.
Disliked: We were misled and completely inconvenienced. We were traveling to a cruise and booked 5 rooms including one for my 85 year old parents and one for our disabled son who is in a power chair. This was a MOTEL with outside entrances and some that required steep stairs to get to. Nowhere did it say it wasn’t an inside hotel. We couldn’t stay and had to find another hotel to accommodate 5 rooms at the last minute, after traveling 8 hours in the car

5

Exceptional - 5.0 out of 5

Allen Sat, 15 March 2025

Exceptional

4

Very Good - 4.0 out of 5

Lakenya Sat, 15 March 2025

Very good

Disliked: My refrigerator in the room didn’t work.

3

Pleasant - 3.0 out of 5

Cameron Fri, 14 March 2025

No frills, aging property but...

Liked: Convenient location and good price
Disliked: Property pretty run down, low pressure in the shower and breakfast was limited, cooked foods were gone by the time we got there

2

Disappointing - 2.0 out of 5

Sonja Fri, 14 March 2025

Disappointing

Liked: The price
Disliked: The water was running in toilet and need a better shower curtain water was all over floor

0.5

Poor - 0.5 out of 5

Delsherle Wed, 12 March 2025

They really need to improve...

Liked: Nothing, walked in and walked out. I asked for my money back.
Disliked: The whole thing. The room had red ink stains on the carpets and windows. The water in the restroom would not stop running. There was a crackhead that approached me while I was on the property. It took a moment for me to get out of my car once she walked away. I asked about rooms downstairs, and he stated none was available. However, the other side did not have anyone staying there.

0.5

Poor - 0.5 out of 5

Johanna Sun, 9 March 2025

Nightmare

Liked: Nothing at all
Disliked: Staff, facilities, location

3

Pleasant - 3.0 out of 5

Tatiana Sat, 8 March 2025

Pleasant

Liked: It was clean
Disliked: We had a non-smoking room, but the exhaust in the bathroom smelled like weed and cigarettes, and there was music playing in the next room at night.

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SureStay Hotel by Best Western Jacksonville South 5018 University Boulevard West, Jacksonville, FL