SureStay Hotel by Best Western Florence Guest Reviews
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1.5 miles from Florence centre |
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Lisa Thu, 6 March 2025
Don't! Very dirty and homeless...
Liked: Nothing the place was very nasty.
Disliked: There were bums outside all night and in the halfway.. it was a no smoking, but the whole place smelt like smoke and weed. My room was dirty. Had used dirty towels hanging up. One of the beds was broking. I would never go back. I give 0 stars
Howell Sun, 26 January 2025
Passable
Liked: Room nice
Disliked: No hot water
Jack Fri, 3 January 2025
i wish i could forget...
Liked: literally nothing
Disliked: everything was disgusting. we left after 25 minutes. facility claimed to be smoke-free but smelled like an old ash tray. sheets were dirty, many smudges and paw prints all over. sheets smelled like BO. I asked for a new set of sheets and i only received a a FLAT sheet. eventually we switched rooms but that one was even worse- smelled worse, dirty towels that were still wet,
Dan Sat, 28 December 2024
Bad
Liked: NOTHING.
Disliked: It was very loud. Dogs barking and people seemed to be roaming the hall at 2:30 am. No rest. Breakfast had few offerings. Before I leave this immigrant landing l am going to get your 'Booking.com' app off my phone.
Vladimir Sat, 7 December 2024
Bad
Liked: there were bedbugs in this hotel, i want my money back for the reservation!
Laurie Fri, 22 November 2024
Got what you paid for,...
Disliked: Dirty
Peter Sat, 2 November 2024
It was a disappointing stay.
Liked: Convenient location as we travelled south. A variety of dining options nearby.
Disliked: The entire facility feels old, used and unclean. Doors stick, carpets and floors are dirty and the smell of lingering smoke is everywhere. Pet smells also persist. This overall lack of cleanliness and need for upgrades turned us off. Our breakfast lacked variety, as it wasn’t restocked. The toaster didn’t work, eating utensils were in very short supply and the food area had not been cleaned.y
Patricia Tue, 29 October 2024
Glad it was only one...
Liked: Close to I75
Disliked: Dirty, smelly and gross
Rex Mon, 7 October 2024
Disappointing
Liked: Microwave didn't work and when I was taking a shower and saw roaches in the bathroom
Smith Sun, 6 October 2024
We left and didn’t stay.
Liked: Nothing, we had to leave and find another hotel.
Disliked: Everything the hallway had garbage in the floor. Our first room smelled like cat pee and our second room smelled like cigarettes and hadn’t been vacuumed and there was a red substance on the wall and in the carpet.