SureStay Hotel by Best Western Florence Guest Reviews
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1.5 miles from Florence centre |
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Peter Sat, 2 November 2024
It was a disappointing stay.
Liked: Convenient location as we travelled south. A variety of dining options nearby.
Disliked: The entire facility feels old, used and unclean. Doors stick, carpets and floors are dirty and the smell of lingering smoke is everywhere. Pet smells also persist. This overall lack of cleanliness and need for upgrades turned us off. Our breakfast lacked variety, as it wasn’t restocked. The toaster didn’t work, eating utensils were in very short supply and the food area had not been cleaned.y
Patricia Tue, 29 October 2024
Glad it was only one...
Liked: Close to I75
Disliked: Dirty, smelly and gross
Rex Mon, 7 October 2024
Disappointing
Liked: Microwave didn't work and when I was taking a shower and saw roaches in the bathroom
Smith Sun, 6 October 2024
We left and didn’t stay.
Liked: Nothing, we had to leave and find another hotel.
Disliked: Everything the hallway had garbage in the floor. Our first room smelled like cat pee and our second room smelled like cigarettes and hadn’t been vacuumed and there was a red substance on the wall and in the carpet.
Melissa Fri, 4 October 2024
Bugs
Liked: Nothing
Disliked: Bugs
Mary Thu, 26 September 2024
The property could use another...
Liked: Staff was very friendly and the room was clean.
Disliked: The worst part was the location. Florence can be a difficult place to navigate.
Ann Mon, 23 September 2024
Pleasant
Liked: location was good
Disliked: dogs barking all night, floor was dirty, door to room did not have security lock. door to bathroom did not have a knob, blood stain on the back of the bathroom door
Joseph Tue, 17 September 2024
Poor
Liked: Location was good.
Disliked: Biggest complaint was the smell. Stunk like cigarettes big time. I have a CPAP and had to continue tasting smoke for days after.
Cindy Sat, 7 September 2024
Not great experience
Liked: Good
Disliked: Charged anther day after checking out
Charles Fri, 6 September 2024
Not bad would stay again
Liked: Price was very reasonable
Disliked: Shower didn’t drain well tub filled up with water wen takin shower and there was some dark lookin stains on ceiling above bed