SureStay Hotel by Best Western Buena Park Anaheim Guest Reviews
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0.6 miles from Buena Park centre |
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Cynthia Thu, 6 March 2025
Pleasant
Maria Sun, 2 March 2025
Exceptional
William Wed, 19 February 2025
Superb
Susan Tue, 18 February 2025
Good
Vanegas Sat, 8 February 2025
Very good
Ramon Thu, 6 February 2025
Good
Farah Tue, 28 January 2025
Good
Yousif Sun, 26 January 2025
Exceptional
Morg Sun, 26 January 2025
Good if you like Ghetto
Liked: The only good thing about this hotel was that it offered a lot of amenities for pretty low value. Convenience is where that ended.My first three days the facility was empty and we got to choose our room which was nice, still even though that was true getting any towels or anything was met with challenge.The wifi was strong and had a strong signal, but that could have been only because I was on the first floor.There's a lot of restaurants near by so finding a place to eat wasn't hard, and the room has a fridge and a table and chair which not all hotels offer any more.
Disliked: There's a lot of issues that I tried to overlook but I simply couldn't.I requested new wash cloths everyday since three of us were in a room, two days they didn't even give me any, and the ones I did get were stained.I couldn't even get a second blanket!I hate having to go everyday and talk to the front desk agent and beg them to take the dirty towels and cloths, beg them to give me fresh ones, veg them to change my pillow case, beg them to change the trash can. Like I don't get paid for this, if I don't put the do t disturb sign that means I want my room CLEANED so clean it!?The cleaning crew SUCKS SO BAD they would not change my garbage like at all, I had to do it myself.They offer free body wash but mine emptied out on day 2 and none on the cleaning crew even bothered to care. Luckily I brought my own soap.The front desk people were mostly useless, I don't wanna judge them too harshly but they couldn't help me with anything, even printing a stupid receipt.They have EV chargers but not only are they slow they are also expensive, so expensive that you can literally drive around the block or a few miles for half the price and not need to download an app if you own a Tesla.TV worked sometimes and sometimes it didn't. It had a lot of channels and still no good selection. Doesn't matter cause the TV was constantly buffering half the time.My sheets were stained before I even touched the bed, so we're my mothers. Couple that with the fact we couldn't get free blankets I had to go to Walmart to buy my own.The lighting in this hotel is one of the worst I ever experienced ever, and I know some will say why care about that, or I'm being petty. But I'm used to everyone not going to bed at the same time but my room didn't have a lamp? All the lights are blinding white lights that you use on the outside of our house. Instead of a bed side lamp we get a switch to light up one bed and the other?
Vanessa Fri, 24 January 2025
Exceptional