SureStay Hotel by Best Western Alice Guest Reviews
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2.3 miles from Alice centre |
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Rosabel Wed, 30 October 2024
F very bad I was...
Liked: I didn't even stay he said that I did not have a booking even though I showed him on my phone he said I was wrong then he told me that if I was going to be having a lot of traffic to my room even though I was alone and he told me if I was a working girl like a prostitute and I got very offended and I told him that I was offended and he got very upset and him and his wife started yelling at me and they told me to leave even though they were the ones that were offending me and he said he he wasn't going to give me my money back
Disliked: I didn't like how bad they treated me thinking that I was going to have a whole bunch of traffic more he was saying thinking that I was a prostitute and I wasn't even dressed bad
Crystal Tue, 22 October 2024
We truly enjoyed our stay....
Liked: My kids loved this space, they described it as 10 out of 10. My mother loved the firmness of the mattress.
Disliked: Everything was ok.
Thomas Tue, 15 October 2024
Great overnight stop, friendly people
Liked: It was an older property, but it was well maintained and looked after. Very friendly desk help the room itself was clean and well kept
Disliked: No complaint
Giesie Mon, 16 September 2024
Very good
Liked: Location
Samanta Tue, 23 July 2024
Pleasant
Liked: Many flies at the entrance.
Chanda Wed, 10 July 2024
Exceptional
Laura Tue, 4 June 2024
Liked: Other than the manager, the staff was nice. The low rating was because of him.
Disliked: There were more problems than there should have been (ice machine not working, toilet backed up, ran out of certain breakfast foods), questionable cleaniness, rude manager.
Zulema Mon, 22 April 2024
Exceptional
Zulema Mon, 22 April 2024
Superb
Felicia Tue, 26 March 2024
Rude awakening
Liked: Clean
Disliked: I had the do not disturb sign out and was woken up to the maid pounding on the door at 8 am.It was my one day to sleep in until 9. If check out is not until 11 am, she should not be disturbing the guests! She said she needs to check ALL the rooms, even the "do nots." She was rude and unpleasant. The location was quiet, and the room was clean, but I will not be staying here again.