SureStay by Best Western Grayson Guest Reviews
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1.2 miles from Grayson centre |
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Don Tue, 24 December 2024
Very good
Kimberly Sun, 24 November 2024
Exceptional
Liked: Everything was great. The staff was fantastic would love to stay here again if ever in the areas.
Paul Fri, 15 November 2024
Passable
Disliked: Hotel looked old and worn. Hot water wasn't! Carpet needed vacuumed.
Wilson Mon, 11 November 2024
Good
Kristen Mon, 11 November 2024
I feel like our stay...
Liked: The location was in a safe area
Disliked: There were no elevators First night out tub was broke and we had no hot water it did get fixed the next night but it sucked not able to shower the first night There were no towels so we also had to wait for those to be wash. Friday night we checked in we paid cash. We left Sunday asked for a receipt and my card was then ran again. Can not get ahold of anyone there when I did I was told to call back tomorrow it could take 3-5 days to get my money back. I do feel like this is the staff not doing their job. It’s a lot of extra money to be taken that I wasn’t expecting. Staff were very friendly and nice along with combating. When there were an issue.
Bennett Mon, 11 November 2024
Passable
Liked: Location
Disliked: Mold on the curtains… appeared to be understaffed
Robin Sun, 10 November 2024
Awesome
Liked: Excellent staff very friendly and helpful
Olivia Sun, 10 November 2024
Good
Liked: Decent location, breakfast was good, kids loved it
Disliked: Pool was kinda small we were traveling for a softball tournament so it was a busy weekend but we didn't even get to enjoy the pool cause the area was kinda small and there were about 12 kids in the pool so looked crowded. Price was alittle much we paid 112$ for 1 night it was a 2 day tournament but only stayed 1 night and decided to drive the next day cause price of room. I also booked to room on booking.com with a card I have saved when I got there they needed a card on file so I gave her a different one (my fault i guess) so when I checked in they ran the card I reserved with. About 3 hours after I checked out they ran the other card. Luckily I caught it.
Jarek Sun, 3 November 2024
My stay was very dissapointing
Liked: In town and close to the hwy.
Disliked: not very cleanroom had not been serviced before arrivaltowel rack was falling out of the wallneeds painteverything felt cheap and low quality for a hotel advertised as a "by best western" hotel
Robert Tue, 29 October 2024
Exceptional