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Sure Hotel by Best Western Lockerbie eee - 0745 127 3975
Sure Hotel by Best Western Lockerbie, Old Annan Road, Dumfries -0745 127 3975
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BOOK ONLINE OR CALL - 0745 127 3975
3.7
HOTEL RATING: 
GOOD
3.7 out of 5 (445 Ratings)
10.6 miles from Dumfries centre
BOOK ONLINE OR CALL - 0745 127 3975
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Hotel Description
Located on the outskirts of Lockerbie this hotel is close to the M74 motorway. Free WiFi is available in all areas. All rooms are equipped with a TV a telephone anda hairdryer. The property offers free parking. With easy access to the surrounding countryside Somerton House Hotel is a 40-minute drive from Gray Mare's Tail Waterfall a 15-minute drive to Dalton Pottery Art Café and a 4-minute drive from Lockerbie Golf Club.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
E
Fitness Center
w
Non Smoking
q
Accessible
x
Free Breakfast
u
Swimming Pool
A
Business Center
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Free Parking
` Garden
` Golf Course
` Meeting/Banquet Facilities
` Room Service
` Bar
` Express Check-In/Check-Out
` Children's playground
` Hiking
` Packed lunches
` Heating
` Fax/photocopying
` Private check-in/check-out
` Shared lounge/TV area
` Wheelchair accessible
` On-site parking
` 24-hour security
` Accessible parking
` Family Rooms
` Free Wi-Fi
` Game Room
` Picnic Area
` Restaurant(s)
` Sun Deck
` Daily Housekeeping
` Non-Smoking Rooms Available
` Emergency cord in bathroom
` Wine/champagne
` Outdoor furniture
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Invoices
` All plates, cutlery, glasses and other tableware have been sanitized
` Access to health care professionals
` Free face masks
` Contactless check-in/out
` Food delivery
` Audible alarm
` balcony/terrace
` CCTV security in common areas
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Kid-friendly dinning
` Lower bathroom sinks available
` Luggage storage & lockers
` Non-smoking property
` Restaurant (special diets available)
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Accessible toilet
` Professional cleaning services
` Takeout dining services available

Sure Hotel by Best Western Lockerbie Guest Reviews

Overall Average Score: 
Good (3.7 out of 5)

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4.5

Wonderful - 4.5 out of 5

Judy Thu, 31 October 2024

Great location, comfortable room and...

Liked: We received an upgrade on arrival, not expected so very pleasant.Lovely room, large and light and fabulous bathroom.Very good evening meal with roaring fire in background.Pleasant breakfast.
Disliked: N/A

4

Very Good - 4.0 out of 5

Sandra Wed, 23 October 2024

Very good

Liked: Clean and friendly staff ,
Disliked: Lack of communal areas to sit as other areas locked in the hotel , on arrival no one at reception then find out restaurant closed due to short staff .

3.5

Good - 3.5 out of 5

Tony Wed, 2 October 2024

Good

0.5

Poor - 0.5 out of 5

Kara Wed, 25 September 2024

Nice hotel, shame the staff...

Liked: The room itself was pleasant and comfortable.Lovely outdoor area and plenty parking.
Disliked: Staff service was awful. Waited 15 minutes for someone to appear to be seated. Waited longer for our starters, was never told the specials. Main meal took around 25 mins to appear for one main to be off and clearly been sat under a heat source for too long. Drinks we asked for half way through the meal arrived after we were finished to then have to stand around in the hall way untill somone showed up so we could pay. Very rude young lady with absolutely zero interest in doing her job.

2

Disappointing - 2.0 out of 5

Mac83507 Fri, 13 September 2024

Not all is meant to...

Liked: Great service from the staff.Restaurant was great and great food.Rooms clean and comfortable.
Disliked: No snooker table as noted by hotel.Hotel front door locked at 2200 no key for entry.

4

Very Good - 4.0 out of 5

Ian Thu, 29 August 2024

Very good

2.5

Fair - 2.5 out of 5

North Mon, 26 August 2024

Good intentions but meal service...

Liked: Nice room on ground floor. Very clean, spacious and good facilities
Disliked: No dinner meals on weekends and relatively small food range on week nights. Toilet in room set high, feet could barely reach the floor.

4.5

Wonderful - 4.5 out of 5

Ian Thu, 22 August 2024

Superb

2

Disappointing - 2.0 out of 5

Peter Sun, 11 August 2024

Disappointing

4.5

Wonderful - 4.5 out of 5

P Tue, 6 August 2024

Calm location near the motorway.

Liked: The hotel was easy to find and just what we needed after a fairly long drive. The staff were lovely and we are happy to pass on details to friends of ours who also like to break their journey. We set off the following day refreshed and ready for the road. We'll be keeping the hotel's details for reference.
Disliked: Everything worked well for us, so there's nothing worth noting here. Everything we needed sorting was dealt with.

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Sure Hotel by Best Western Lockerbie Old Annan Road, Dumfries