Super 8 by Wyndham Webster/Rochester Guest Reviews
Write a review
3.2 miles from Webster centre |
Write a review
Dwayne, Buffalo, visiting West Herr Auditorium Theatre Fri, 20 October 2017
My stay at the Super 8 motel in Webster was wonderful; nice clean room; comfortable bed; spacious bathroom; it just was not equipped with a microwave.
Liked: Nice clean room; comfortable bed; spacious bathroom.
Disliked: No microwave.
Garrett, Troy, NY Mon, 23 April 2012
Nice stay. Good for a one night stay for a concert.
Liked: Spacious room, excellent rate.
Disliked: Weird bed sheets.
Damien Fri, 20 December 2024
Confusing
Liked: The location
Disliked: Minor room issues like my original room the tv was completely broken and the upgrade room I was granted the heater almost set the curtains on fire setting the smoke detector off🤦🏾‍♂️🤦🏾‍♂️otherwise the young man at check in was perfect and so was the night girl
Currington Mon, 9 December 2024
Maintenance is very unprofessional there
Liked: Nice place to stay at
Disliked: The fact that they kept half of our security deposit for dirty linen
Llarion Mon, 9 December 2024
Disappointing
Johnston Sun, 8 December 2024
Passable
Liked: The low price
Disliked: I had been given 2 rooms that were still dirty after being told my room would be ready by check in at 2. Ended up having to get a king room because I didn't want to move my luggage back down stairs. The room still wasn't very clean. Vending machines were out of order. Said there was breakfast available.. the first day we were told they only serve juice and coffee, the second day they had muffins available. Called the front desk twice due to no toilet paper in the room and I had to walk down to get some. Said no smoking but smelled like smoke most of the time
John Tue, 15 October 2024
It’s cheap for a one...
Liked: Nearby
Disliked: Trash in entry way smelled bad both upon arrival and departure. Toilet seat was not secure at all, I needed a different room. AC/Heat was very dirty, as well as rugs and furniture. Cups not covered by plastic. No tissues, no cover for ice bucket. No bedside lamp or electric outlets. Desk Phone didn’t work at all. Chair with ottoman was stained & dirty.
Ruby Tue, 30 July 2024
Very poor
Linda Sun, 30 June 2024
Exceptional
Charles Mon, 17 June 2024
This location was dirty and...
Liked: A few small donuts on a counter does not really fit the description of breakfast...one morning it was 8 am and nothing but juice was put out
Disliked: First impression walking into front door...disgusting water stains with some type of white substance all over carpet...smelled funky...BOTH soda and vending machines in hall way not working the the duration of our stayRoom non smoking, but smelled really stale...like post smoking tried to cover upHad to manually turn television on, and could not use remote for additional channels, could only get SpectrumTowels and sheets not white...more of an off light yellow type shadeYou allow pets, but there was no easily accessible place to walk our dog...had to travel down the entire length of the parking lot in the back, nothing along the parking side that was trimmed or groomed from brush,trees...The area to walk the dog was actually wet, spongy and swampy, overgrown grass and not trimmed to get to an area that actually looked decent, not sure how we were to get thereOn the way to walking the dog, there was alot of visible garbage/debris near open gross dumpsters...AND an actual spot that looked like it houses a homeless person, bike, chairs, sleeping bag on ground, little campfire area with a little stove, etc..Being that the front entryway was so gross, I was not impressed from the get go.Staff was pleasant but having to hear about their friend's personal problems while in sitting area not coolNot impressed, will not be staying at a Supper Eight, or any Wyndham establishments again...and will be cautioning others to not as well.In this economy where money has to be used wisely, we shall spend it elsewhere as this stay felt dirty and awkward.
R Mon, 3 June 2024
If nightmare was a hotel,...
Liked: Staffs were nice and it's a pet friendly hotel.
Disliked: Hygiene and cleanliness were non-existent. There are red stains that look like blood on the carpet, and it looks like it hasn't been cleaned for ages. There's trash behind the TV cabinet. Dust everywhere. The wallpaper is peeling off, the bathtub isn't draining properly, and the shower head is clogged. The new "fresh" is folded towels has huge visible stains on them. The room smells funky too. We tried not to think too much if they clean the bedsheets and pillows. Never open the sheet, ever. The horrid list goes on.
Anonymous Tue, 21 May 2024
Liked: The staff were all extremely pleasant and friendly. Very helpful.
Disliked: Paint was peeling, mold in bathroom, rust, floors were sticky, some lights didn?t work, window was cracked.