Bad

Liked: The room was decent for me to stay to sleep for a long trip.
Disliked: Every staff member I encountered in person and over the phone were extremely rude. They sent an email for me to do my check in ahead and then charged the hold on my card again when I called and talked to the assistant manager for them to fix it she was extremely rude and told me don’t ever do the pre check in that’s why you got charged you did it to yourself. I called back a few days later to check up on my refund and the same manager was again extremely rude.

Pleasant

Liked: The bed had little bed bugs in bed. They were dead.

Poor

Liked: The convenience.
Disliked: No continental breakfast, bed was horribly lumpy and uncomfortable. Had to ask for towels and wash clothes. Key cards didn't always work. The front desk lady got a little grumpy when we asked for a roller cot for our granddaughter to sleep on and a sheet for the bed!

Perfectly average stay for the...

Liked: Staff was lovely and welcoming even at 11pm! The fridge/freezer & microwave worked well. Beds were comfortable. Room was clean.
Disliked: Smelled like manure outside, smelled like cigarette smoke in the hallway, breakfast was just packaged stuff, coffee wasn’t great, shower needed an update

Disappointing

Liked: Location.
Disliked: No elevator to get upstairs. Found bed bug in the room.

Passable

Liked: Location. GoodFront desk rep. kind, understanding, helpful. I've stayed here before. PRICE WAS FAIR.
Disliked: Need more towels.Need caulking renewed in bathtub areas.Need to bother front desk for remote not working.

For $175 per night, I...

Disliked: No elevator. I had to drag my bags upstairs. No places to eat except junky fast food. Room looked clean but smelled musty. I’m

Passable

Exceptional