Not good

Liked: Did not eat breakfast
Disliked: Broken TV and too late in the night before I tried to watch TV that I realized it would not turn on to report and was given a queen bed smoking room even though I thought I reserved a king non smoking room.

It was so bad, I...

Liked: They had smoking rooms.
Disliked: Did an online check-in but it was a waste of time becuz I had to do the whole check-in thing when I got there. I mean I took a pic of my driver's license with online checking, but they still photocopied it when I got there. I put down that I had 1 guest, but they didn't know it. It's like the online check-in is worthless. The lady was talking on the phone THE WHOLE TIME SHE CHECKED IN THE GUY BEFORE ME AND WHEN SHE CHECKED ME IN. That was so annoying. Her & her husband knocked on my door late at night becuz they thought I had extra guests. I opened the door and he was trying to look in the room to see but like I said it was only my 1 guest. Then he asked me what room the people were in who came in the door after me. HOW AM I SUPPOSED TO KNOW???

You get what you pay...

Liked: that I booked it late at night for an emergency rest stop and it was cheaper then any other hotels around the area
Disliked: they said it had a Continental breakfast and all you got was a donut and a juice or a coffee. the beds were hard as a rock and you had to unplug the microwave to plug in the refrigerator. the refrigerator had an awful smell and mold was around the window seals.

Exceptional

Exceptional

Good

Liked: Location was great!
Disliked: Could use some updates in the room! Need new microwave, the one in the room didn’t work. Lamp plug in didn’t work/fit my charger.

Disappointing

Liked: Checked in at 1:30 am
Disliked: Dirty towels, stains on linen, and a bug.

Exceptional

Superb