My great stay

Liked: The staff were very helpful and friendly, they discounted a pillow we accidently got something on during a nosebleed, were very helpful whenever we need help and were confused on our booking,
Disliked: Everything was clean and fine we found nothing wrong

Not good.

Liked: The bed was comfortable
Disliked: The hotel smells of mildew in the lobby down the hall and in the room. The window did not seal and being across from interstate 70 made sleeping extremely hard to to the traffic noise coming through the nonexistent window seal. If I stood at the window and pushed the window it would seal but not stay.

Provided what I needed.

Liked: Was ok.

Exceptional

Terrible

Liked: I got my room key and went in and saw that the safety latch was broken. I left the room and later my daughter who's 18 went to the room with couple of her friends. They immediately got kicked out. Staff told them and me it's because they thought I was alone. This was extremely rude and ridiculous.
Disliked: This was the worst motel experience ever.

The staff always try to...

Liked: I find the breakfast bar somewhat sparse, so my wife & I go elsewhere. The upgrade from the room we normally stay in was a pleasant surprise.
Disliked: Maintenance in your rooms needs to be a little better. eg: flashing lights in the sink area, towel bars that are coming out of the wall, light switches at the entry level that don't turn on any lights.

Bad

Liked: I didn't like it
Disliked: When I booked the room it showed a Jacuzzi tub in the room it didn't then the room they put us in had a broken window it was cold went to the front desk told them the window was broken and the cold from outside is in the room can you live with it they ask no I told them I wanted another room they gave me one but it was ok the pool is out of order it is more like a motel not a hotel

Exceptional

Very good

Liked: Everything was good. Met all my needs.