Super 8 by Wyndham Miamisburg Dayton S Area OH

Poor

Worst hotel ever

Liked: No breakfast
Disliked: Walls and bathtub were mildewed. Buckets in the lobby to collect the rain water that was coming from the roof could not get towels after hours

Passable

Exceptional

Liked: Armon at the front desk is the best in the business. And the cleaning staff is amazing.

Pleasant

Liked: Na
Disliked: Hard to get receipt

Very poor

Liked: Night staff was very kind!
Disliked: Leaking ceiling (, mold in bathroom, we could feel the springs in bed, breakfast was very little and by 8am most things were out and not replaced.

Passable

Liked: I've stayed at this location several times and I've never had a issue in the past. The price is great,the rooms are always nice and clean. This time I booked two rooms,1 for myself and 1 for my son and his family. When I checked in the girl at desk wanted to know which room I wanted-the room with 2 doubles beds or the king bed. I stated I had booked both rooms. A few minutes later I'm informed that my card only paid for 1 room and insufficient funds for the other. I showed that my account had been charged and the money removed from my account she kept saying insufficient funds which I find embarrassing with other people standing in lobby waiting to check in. She informed me I would need to call to get it fixed through booking.Thankfully the lady through booking was able to see we had paid and the hotel was wrong and delt with the hotel for us. The hotel did end up charging us a $50 deposit.

Exceptional

I was lied to by...

Disliked: I was double charged for my room, paying on line then paying on site. I was told the second charge would be removed but it hadn’t been removed.