This was our first stay at this hotel but it will not be our last. They made us feel so welcome. The shuttle was a plus.

Liked: Courtney at the front desk was awesome.
Disliked: Nothing negative.

Good

Very good

Would try not having to...

Liked: Location
Disliked: No hot water, shower didn’t work right, very old, breakfast had nothing fresh, hotel and room smelled funnyShuttle stops at 1pm but check in doesn’t start till 3pm this doesn’t even make sense, had to pay for transfer when big part of booking was shuttle service

Grapevine hotel experience

Liked: Receptionist was friendly, helpful and efficient. Room was spacious and clean, and location was perfect for pedestrian access to town centre.

Exceptional

Exceptional

Great staff, location, and price,...

Liked: Very nice staff, great location.
Disliked: There was a rodent poo in the sheets, bug legs stuck to the wall in the bathroom (yeah - just legs), some sort of sticky stuff on the floor outside the bathroom, and the ac was very loud and ineffective. The room stayed warm and humid.

I need my refund

Good