Exceptional

Bad

Bad

Disliked: Made reservation as I was in the mountains of Ashville working on Helene rebuild could not get to the hotel as road was impassable and no alt route. Would not allow me to cancel with refund. Under normal circumstances I would understand this was a non refundable reservation, however since we wanted to go but got stopped by the state troopers and were not allowed to get there we feel an exception should be made and a full or at least partial refund should be offered.

The room was clean enough....

Liked: The location was good.
Disliked: The property needs updating something bad. The outside needs to be kept better. Old wood, flower pots, junk laying around and in piles. Very old interior. Had to walk the stairs. No elevator. It was hot inside. The room has several patch jobs on ceiling. Old furniture. Gross carpets that are dirty. The top white bed linen was stained all up. View out the back to a pile of junk in the corner of the yard. Other window by the stairs over looks a neighbors yard with a bunch of junk all over.

Passable

Disliked: No hot water in first room assigned. I had to move to another room.

Passable

Bad

Exceptional

Good stopping point on a...

Liked: The room was functional and clean. The bathroom had good counter space. Wifi was good and reliable. Groceries and restaurants were close by. The staff was helpful. It was a good value.